Browse Average Salary Ranges for Customer Services Jobs

What are the average salary ranges for jobs in the Customer Services? There are 55 jobs in Customer Services category. Average salaries can vary and range from $33,019 to $49,305. Salary ranges can differ significantly depending on the job, industry, location, required experience, specific skills, education, and other factors... Salaries listed below are U.S. national averages data from March 26, 2024.

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Customer Services
All Category Accounting Administrative, Support, and Clerical Advertising Aerospace and Defense Agriculture, Forestry, and Fishing Architecture Arts and Entertainment Automotive Aviation and Airlines Banking Biotechnology Clergy Construction and Installation Consulting Services Customer Services Education Energy and Utilities Engineering Entry Level Environment Executive and Management Facilities, Maintenance, and Repair Financial Services Fire, Law Enforcement, and Security Food, Beverage, and Tobacco Government Graphic Arts Healthcare - Administrative Healthcare - Nursing Healthcare - Practitioners Healthcare - Technicians Hotel, Gaming, Leisure, and Travel Human Resources Insurance Internet and New Media IT - All IT - Computers, Hardware IT - Computers, Software IT - Executive, Consulting IT - Manager IT - Networking Legal Services Library Services Logistics Manufacturing Marketing Materials Management Media - Broadcast Media - Print Military Mining Non-Profit and Social Services Personal Care and Service Pharmaceuticals Planning Printing and Publishing Public Relations Purchasing Real Estate Restaurant and Food Services Retail/Wholesale Sales Science and Research Skilled and Trades Sports and Recreation Telecommunications Training Transportation and Warehousing
Software & Networking
All Industry Aerospace & Defense Biotechnology Business Services Chemicals Construction Edu., Gov't. & Nonprofit Energy & Utilities Financial Services Healthcare Hospitality & Leisure Insurance Internet Media MFG Durable MFG Nondurable Pharmaceuticals Retail & Wholesale Software & Networking Telecom Transportation
$30K - $50K
All Income Level $100K+ $80K - $100K $50K - $80K $30K - $50K $10K - $30K
Alternate Job Titles: Call Center Traffic and Scheduling Assistant | Contact Center Traffice and Scheduling Coordinator | Customer Service Center Traffic and Scheduling Assistant | Traffic Workforce Assistant

Assists with monitoring inbound call traffic to ensure efficient distribution of calls to representatives. Coordinates with other teams when overflow occurs, and inbound traffic must be redirected. Assists with monitoring, balancing, and redirecting inbound traffic in a timely manner to ensure customer satisfaction. Generates and provides call volume reports to leadership. Typically requires a hig... View job details

Alternate Job Titles: Contact Center Traffic and Scheduling Assistant | Call Center Traffic and Scheduling Assistant | Customer Service Center Traffic and Scheduling Assistant | Traffic Workforce Assistant

Assists with monitoring inbound call traffic to ensure efficient distribution of calls to representatives. Coordinates with other teams when overflow occurs, and inbound traffic must be redirected. Assists with monitoring, balancing, and redirecting inbound traffic in a timely manner to ensure customer satisfaction. Generates and provides call volume reports to leadership. Typically requires a hig... View job details

Alternate Job Titles: Customer Service Representative I | Customer Service and Support Representative I

Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves routine and basic problems and communicates solutions or requested information to the customer. Analyzes a customer's service needs and refers to other service or technical departments for follow up as needed. Uses a customer relationship application or database to record activities a... View job details

Alternate Job Titles: Customer Service Representative I | Customer Care Representative I

Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves routine and basic problems and communicates solutions or requested information to the customer. Analyzes a customer's service needs and refers to other service or technical departments for follow up as needed. Uses a customer relationship application or database to record activities a... View job details

Alternate Job Titles: Contact Center Traffic and Scheduling Assistant | Call Center Traffic and Scheduling Assistant | Contact Center Traffice and Scheduling Coordinator | Traffic Workforce Assistant

Assists with monitoring inbound call traffic to ensure efficient distribution of calls to representatives. Coordinates with other teams when overflow occurs, and inbound traffic must be redirected. Assists with monitoring, balancing, and redirecting inbound traffic in a timely manner to ensure customer satisfaction. Generates and provides call volume reports to leadership. Typically requires a hig... View job details

Alternate Job Titles: Customer Care Representative I | Customer Service and Support Representative I

Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves routine and basic problems and communicates solutions or requested information to the customer. Analyzes a customer's service needs and refers to other service or technical departments for follow up as needed. Uses a customer relationship application or database to record activities a... View job details

Alternate Job Titles: Chat Support Representative II

Responds to customer inquiries regarding online merchandise, orders, product questions, or problems in a live chat format using an online chat software system. Receives inquiries from a queue, documents customer interactions, and inputs tickets. Ensures prompt and proper resolution of customer queries by providing answers, additional information, suggesting products, or escalating/engaging others ... View job details

Alternate Job Titles: Chat Support Representative I

Responds to customer inquiries regarding online merchandise, orders, product questions, or problems in a live chat format using an online chat software system. Receives inquiries from a queue, documents customer interactions, and inputs tickets. Ensures prompt and proper resolution of customer queries by providing answers, additional information, suggesting products, or escalating/engaging others ... View job details

Alternate Job Titles: Contact Center Representative I | Call Center Sales Representative I | Inbound/Outbound Sales Agent I | Telemarketing Representative I

Makes and receives calls primarily focused on selling and promoting products or services. Responds to customer inquiries using standard scripts, dialogues, or talking points. Processes routine requests for information or services and transfers complex requests to support teams. Obtains new orders and closes pending sales for products or services. Identifies opportunities to upsell additional produ... View job details

Alternate Job Titles: On-site Support Technician I

Provides maintenance and technical support for company products at customer field locations. Installs new products or enhances existing ones and may provide training and best practices for on-site personnel. Determines when products should be replaced and recommends and plans upgrades. Identifies and troubleshoots malfunctions and conducts or schedules repairs. Develops detailed service reports to... View job details

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About Software & Networking Industry

The Information Technology sector encompasses companies that provide a variety of technology products and services to individual and business customers. Companies in this sector engage in the design, production and creation of computer hardware, software, consumer electronics, semiconductors, and telecommunications equipment. In addition, this sector includes companies that provide information technology outsourcing and consulting services.

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