Browse Average Salary Ranges for Customer Services Jobs

What are the average salary ranges for jobs in the Customer Services? There are 391 jobs in Customer Services category. Average salaries can vary and range from $34,080 to $232,936. Salary ranges can differ significantly depending on the job, industry, location, required experience, specific skills, education, and other factors... Salaries listed below are U.S. national averages data from November 25, 2019.

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Job Title	Experience	EDUCATION	Avg. Salary
Job TitleContact Center Forecasting and Resourcing Senior Analyst	Experience2 - 4	EducationBachelors	Avg. Salary$60,030	76.33%
Job Title, Experience, Education Analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Utilizes the analysis results to forecast contact center workload and bu More			Avg. Salary, Alternate Job Titles: Contact Center Scheduler, Sr. Contact Center Metrics Senior Analyst Call Center Senior Scheduler Customer Service Center Senior Scheduler
Job TitleContact Center Metrics Senior Analyst	Experience2 - 4	EducationBachelors	Avg. Salary$60,090	76.40%
Job Title, Experience, Education Analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Utilizes the analysis results to forecast contact center workload and bu More			Avg. Salary, Alternate Job Titles: Contact Center Scheduler, Sr. Contact Center Forecasting and Resourcing Senior Analyst Call Center Senior Scheduler Customer Service Center Senior Scheduler
Job TitleContact Center Planning and Monitoring Senior Analyst	Experience2 +	EducationBachelors	Avg. Salary$53,410	67.91%
Job Title, Experience, Education Monitors and evaluates inbound and outbound interaction quality. Tracks issues in the quality monitoring systems or tools and analyzes the results. Provides feedback to improve performance and develop More			Avg. Salary, Alternate Job Titles: Contact Center Quality Analyst, Sr. Call Center Agent Quality Monitoring Senior Analyst
Job TitleContact Center Planning and Monitoring Supervisor	Experience3 - 5	EducationBachelors	Avg. Salary$73,910	93.97%
Job Title, Experience, Education Oversees contact center quality assurance programs. Establishes standards governing customer interactions and implements monitoring programs. Designs training programs or process enhancements that cor More			Avg. Salary, Alternate Job Titles: Contact Center Quality Manager Call Center Quality Manager
Job TitleContact Center Quality Analyst, Sr.	Experience2 +	EducationBachelors	Avg. Salary$53,408	67.91%
Job Title, Experience, Education Monitors and evaluates inbound and outbound interaction quality. Tracks issues in the quality monitoring systems or tools and analyzes the results. Provides feedback to improve performance and develop More			Avg. Salary, Alternate Job Titles: Contact Center Planning and Monitoring Senior Analyst Call Center Agent Quality Monitoring Senior Analyst
Job TitleContact Center Quality Manager	Experience3 - 5	EducationBachelors	Avg. Salary$73,905	93.97%
Job Title, Experience, Education Oversees contact center quality assurance programs. Establishes standards governing customer interactions and implements monitoring programs. Designs training programs or process enhancements that cor More			Avg. Salary, Alternate Job Titles: Call Center Quality Manager Contact Center Planning and Monitoring Supervisor
Job TitleContact Center Scheduler, Sr.	Experience2 - 4	EducationBachelors	Avg. Salary$60,028	76.32%
Job Title, Experience, Education Analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Utilizes the analysis results to forecast contact center workload and bu More			Avg. Salary, Alternate Job Titles: Contact Center Metrics Senior Analyst Contact Center Forecasting and Resourcing Senior Analyst Call Center Senior Scheduler Customer Service Center Senior Scheduler
Job TitleContact Center Scheduling Supervisor	Experience3 +	EducationBachelors	Avg. Salary$65,168	82.86%
Job Title, Experience, Education Leads contact center scheduling function daily activities. Responsible for contact center workforce scheduling to ensure high utilization rate and operational needs. Coordinates with management to for More			Avg. Salary, Alternate Job Titles: Contact Center Agent and Resources Scheduling Supervisor Call Center Scheduling Supervisor Customer Service Center Forecasting/Optimization Supervisor
Job TitleContact Center Team Leader (Includes Selling)	Experience3 +	EducationBachelors	Avg. Salary$55,863	71.03%
Job Title, Experience, Education Supervises the daily activities of a team of contact center representatives who place and receive calls or other interactions with the intent of selling or promoting company products or services. Moni More			Avg. Salary, Alternate Job Titles: Inbound/Outbound Call Center Sales Team Leader Telemarketing Team Leader Call Center Inside Sales Team Leader Sales & Telemarketing Team Leader Telesales Supervisor
Job TitleCustomer Care Supervisor	Experience3 +	EducationBachelors	Avg. Salary$63,700	80.99%
Job Title, Experience, Education Supervises a staff of customer service representatives that respond to requests from customers by phone or e-mail and manages the daily work load to ensure required service volume and quality levels a More			Avg. Salary, Alternate Job Titles: Customer Service Supervisor Non-Technical Customer Service Supervisor Customer Service and Support Supervisor

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About MFG Nondurable Industry

Consumer Goods, also known as final goods, is the production of products and commodities that are purchased by individuals for their consumption. Consumer goods are products that are ultimately consumed rather than used in the production of another good. This includes products such as, food and beverages, clothing, toys, jewelry, sporting equipment, and other similar types of goods.

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