Browse Average Salary Ranges for Customer Services Jobs

What are the average salary ranges for jobs in the Customer Services? There are 391 jobs in Customer Services category. Average salaries can vary and range from $33,954 to $231,991. Salary ranges can differ significantly depending on the job, industry, location, required experience, specific skills, education, and other factors... Salaries listed below are U.S. national averages data from September 26, 2019.

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Job Title Experience EDUCATION Avg. Salary  
Job TitleContact Center Forecasting and Resourcing Senior Analyst Experience2 - 4 EducationBachelors Avg. Salary$59,810  
76.31%
Job Title, Experience, Education

Analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Utilizes the analysis results to forecast contact center workload and bu More

Avg. Salary,  
Alternate Job Titles:
Contact Center Scheduler, Sr.
Contact Center Metrics Senior Analyst
Call Center Senior Scheduler
Customer Service Center Senior Scheduler
Job TitleContact Center Metrics Senior Analyst Experience2 - 4 EducationBachelors Avg. Salary$59,890  
76.41%
Job Title, Experience, Education

Analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Utilizes the analysis results to forecast contact center workload and bu More

Avg. Salary,  
Alternate Job Titles:
Contact Center Scheduler, Sr.
Contact Center Forecasting and Resourcing Senior Analyst
Call Center Senior Scheduler
Customer Service Center Senior Scheduler
Job TitleContact Center Planning and Monitoring Senior Analyst Experience2 + EducationBachelors Avg. Salary$53,220  
67.90%
Job Title, Experience, Education

Monitors and evaluates inbound and outbound interaction quality. Tracks issues in the quality monitoring systems or tools and analyzes the results. Provides feedback to improve performance and develop More

Avg. Salary,  
Alternate Job Titles:
Contact Center Quality Analyst, Sr.
Call Center Agent Quality Monitoring Senior Analyst
Job TitleContact Center Planning and Monitoring Supervisor Experience3 - 5 EducationBachelors Avg. Salary$73,630  
93.94%
Job Title, Experience, Education

Oversees contact center quality assurance programs. Establishes standards governing customer interactions and implements monitoring programs. Designs training programs or process enhancements that cor More

Avg. Salary,  
Alternate Job Titles:
Contact Center Quality Manager
Call Center Quality Manager
Job TitleContact Center Quality Analyst, Sr. Experience2 + EducationBachelors Avg. Salary$53,212  
67.89%
Job Title, Experience, Education

Monitors and evaluates inbound and outbound interaction quality. Tracks issues in the quality monitoring systems or tools and analyzes the results. Provides feedback to improve performance and develop More

Avg. Salary,  
Alternate Job Titles:
Contact Center Planning and Monitoring Senior Analyst
Call Center Agent Quality Monitoring Senior Analyst
Job TitleContact Center Quality Manager Experience3 - 5 EducationBachelors Avg. Salary$73,628  
93.93%
Job Title, Experience, Education

Oversees contact center quality assurance programs. Establishes standards governing customer interactions and implements monitoring programs. Designs training programs or process enhancements that cor More

Avg. Salary,  
Alternate Job Titles:
Call Center Quality Manager
Contact Center Planning and Monitoring Supervisor
Job TitleContact Center Scheduler, Sr. Experience2 - 4 EducationBachelors Avg. Salary$59,808  
76.30%
Job Title, Experience, Education

Analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Utilizes the analysis results to forecast contact center workload and bu More

Avg. Salary,  
Alternate Job Titles:
Contact Center Metrics Senior Analyst
Contact Center Forecasting and Resourcing Senior Analyst
Call Center Senior Scheduler
Customer Service Center Senior Scheduler
Job TitleContact Center Scheduling Supervisor Experience3 + EducationBachelors Avg. Salary$64,926  
82.83%
Job Title, Experience, Education

Leads contact center scheduling function daily activities. Responsible for contact center workforce scheduling to ensure high utilization rate and operational needs. Coordinates with management to for More

Avg. Salary,  
Alternate Job Titles:
Contact Center Agent and Resources Scheduling Supervisor
Call Center Scheduling Supervisor
Customer Service Center Forecasting/Optimization Supervisor
Job TitleContact Center Team Leader (Includes Selling) Experience3 + EducationBachelors Avg. Salary$55,648  
71.00%
Job Title, Experience, Education

Supervises the daily activities of a team of contact center representatives who place and receive calls or other interactions with the intent of selling or promoting company products or services. Moni More

Avg. Salary,  
Alternate Job Titles:
Inbound/Outbound Call Center Sales Team Leader
Telemarketing Team Leader
Call Center Inside Sales Team Leader
Sales & Telemarketing Team Leader
Telesales Supervisor
Job TitleCustomer Care Supervisor Experience3 + EducationBachelors Avg. Salary$63,400  
80.89%
Job Title, Experience, Education

Supervises a staff of customer service representatives that respond to requests from customers by phone or e-mail and manages the daily work load to ensure required service volume and quality levels a More

Avg. Salary,  
Alternate Job Titles:
Customer Service Supervisor
Non-Technical Customer Service Supervisor
Customer Service and Support Supervisor

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