Browse Average Salary Ranges for Customer Services Jobs

What are the average salary ranges for jobs in the Customer Services? There are 388 jobs in Customer Services category. Average salaries can vary and range from $42,061 to $231,518. Salary ranges can differ significantly depending on the job, industry, location, required experience, specific skills, education, and other factors... Salaries listed below are U.S. national averages data from August 27, 2019.

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Job Title Experience EDUCATION Avg. Salary  
Job TitleContact Center Metrics Senior Analyst Experience2 - 4 EducationBachelors Avg. Salary$59,690  
25.78%
Job Title, Experience, Education

Analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Utilizes the analysis results to forecast contact center workload and bu More

Avg. Salary,  
Alternate Job Titles:
Contact Center Scheduler, Sr.
Contact Center Forecasting and Resourcing Senior Analyst
Call Center Senior Scheduler
Customer Service Center Senior Scheduler
Job TitleContact Center Planning and Monitoring Analyst Experience2 - 4 EducationBachelors Avg. Salary$44,940  
19.41%
Job Title, Experience, Education

Monitors and evaluates inbound and outbound interaction quality. Tracks issues in the quality monitoring systems or tools and analyzes the results. Provides feedback to improve performance and develop More

Avg. Salary,  
Alternate Job Titles:
Contact Center Quality Analyst
Call Center Agent Quality Monitoring Analyst
Job TitleContact Center Planning and Monitoring Senior Analyst Experience2 + EducationBachelors Avg. Salary$53,120  
22.94%
Job Title, Experience, Education

Monitors and evaluates inbound and outbound interaction quality. Tracks issues in the quality monitoring systems or tools and analyzes the results. Provides feedback to improve performance and develop More

Avg. Salary,  
Alternate Job Titles:
Contact Center Quality Analyst, Sr.
Call Center Agent Quality Monitoring Senior Analyst
Job TitleContact Center Planning and Monitoring Supervisor Experience3 - 5 EducationBachelors Avg. Salary$73,500  
31.75%
Job Title, Experience, Education

Oversees contact center quality assurance programs. Establishes standards governing customer interactions and implements monitoring programs. Designs training programs or process enhancements that cor More

Avg. Salary,  
Alternate Job Titles:
Contact Center Quality Manager
Call Center Quality Manager
Job TitleContact Center Quality Analyst Experience2 - 4 EducationBachelors Avg. Salary$44,937  
19.41%
Job Title, Experience, Education

Monitors and evaluates inbound and outbound interaction quality. Tracks issues in the quality monitoring systems or tools and analyzes the results. Provides feedback to improve performance and develop More

Avg. Salary,  
Alternate Job Titles:
Call Center Agent Quality Monitoring Analyst
Contact Center Planning and Monitoring Analyst
Job TitleContact Center Quality Analyst, Sr. Experience2 + EducationBachelors Avg. Salary$53,112  
22.94%
Job Title, Experience, Education

Monitors and evaluates inbound and outbound interaction quality. Tracks issues in the quality monitoring systems or tools and analyzes the results. Provides feedback to improve performance and develop More

Avg. Salary,  
Alternate Job Titles:
Contact Center Planning and Monitoring Senior Analyst
Call Center Agent Quality Monitoring Senior Analyst
Job TitleContact Center Quality Assurance Auditor Experience2 - 4 EducationBachelors Avg. Salary$45,835  
19.80%
Job Title, Experience, Education

Monitors and measures the quality of inbound and/or outbound customer service calls. Prepares and presents audit reports for management to identify the issues and performance. Assists with feedback an More

Avg. Salary,  
Alternate Job Titles:
Contact Center Quality Metrics Auditor
Customer Service Quality Assurance Audit Specialist
Call Center Quality Assurance Auditor
Job TitleContact Center Quality Manager Experience3 - 5 EducationBachelors Avg. Salary$73,498  
31.75%
Job Title, Experience, Education

Oversees contact center quality assurance programs. Establishes standards governing customer interactions and implements monitoring programs. Designs training programs or process enhancements that cor More

Avg. Salary,  
Alternate Job Titles:
Call Center Quality Manager
Contact Center Planning and Monitoring Supervisor
Job TitleContact Center Quality Metrics Auditor Experience2 - 4 EducationBachelors Avg. Salary$45,840  
19.80%
Job Title, Experience, Education

Monitors and measures the quality of inbound and/or outbound customer service calls. Prepares and presents audit reports for management to identify the issues and performance. Assists with feedback an More

Avg. Salary,  
Alternate Job Titles:
Contact Center Quality Assurance Auditor
Customer Service Quality Assurance Audit Specialist
Call Center Quality Assurance Auditor
Job TitleContact Center Representative I - Inbound Experience0 - 1 EducationHigh School Avg. Salary$30,748  
13.28%
Job Title, Experience, Education

Answers routine call inquiries regarding the company product and service information by following standard scripts and procedures. Researches and resolves complaints to ensure customer retention and s More

Avg. Salary,  
Alternate Job Titles:
Inbound Customer Resolution Specialist I
Call Center Representative I - Inbound
Inbound Customer Support Representative I

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