Browse Average Salary Ranges for Customer Services Jobs

What are the average salary ranges for jobs in the Customer Services? There are 388 jobs in Customer Services category. Average salaries can vary and range from $33,791 to $230,977. Salary ranges can differ significantly depending on the job, industry, location, required experience, specific skills, education, and other factors... Salaries listed below are U.S. national averages data from July 30, 2019.

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Job Title Experience EDUCATION Avg. Salary  
Job TitleCall Center Quality Assurance Auditor Experience2 - 4 EducationBachelors Avg. Salary$45,800  
19.83%
Job Title, Experience, Education

Monitors and measures the quality of inbound and/or outbound customer service calls. Prepares and presents audit reports for management to identify the issues and performance. Assists with feedback an More

Avg. Salary,  
Alternate Job Titles:
Contact Center Quality Assurance Auditor
Contact Center Quality Metrics Auditor
Customer Service Quality Assurance Audit Specialist
Job TitleCall Center Quality Manager Experience3 - 5 EducationBachelors Avg. Salary$73,400  
31.78%
Job Title, Experience, Education

Oversees contact center quality assurance programs. Establishes standards governing customer interactions and implements monitoring programs. Designs training programs or process enhancements that cor More

Avg. Salary,  
Alternate Job Titles:
Contact Center Quality Manager
Contact Center Planning and Monitoring Supervisor
Job TitleCall Center Representative I - Inbound Experience0 - 1 EducationHigh School Avg. Salary$30,700  
13.29%
Job Title, Experience, Education

Answers routine call inquiries regarding the company product and service information by following standard scripts and procedures. Researches and resolves complaints to ensure customer retention and s More

Avg. Salary,  
Alternate Job Titles:
Contact Center Representative I - Inbound
Inbound Customer Resolution Specialist I
Inbound Customer Support Representative I
Job TitleCall Center Representative II - Inbound Experience1 - 3 EducationHigh School Avg. Salary$33,800  
14.63%
Job Title, Experience, Education

Answers call inquiries regarding the company product and service information by following standard scripts and procedures. Researches and resolves complaints to ensure customer retention and satisfact More

Avg. Salary,  
Alternate Job Titles:
Contact Center Representative II - Inbound
Inbound Customer Support and Service Representative II
Inbound Customer Resolution Specialist II
Job TitleCall Center Representative III - Inbound Experience3 - 5 EducationAssociates Avg. Salary$39,600  
17.14%
Job Title, Experience, Education

Answers call inquiries regarding the company product and service information. Researches and resolves complaints to ensure customer retention and satisfaction. Tracks the questions and answers in the More

Avg. Salary,  
Alternate Job Titles:
Contact Center Representative III - Inbound
Inbound Customer Resolution Specialist III
Inbound Customer Support and Service Representative III
Job TitleCall Center Sales Coach Experience2 - 4 EducationBachelors Avg. Salary$48,040  
20.80%
Job Title, Experience, Education

Designs sales training materials on company products, business practices, and contact center practices. Coaches and motivates the contact center staff to meet targeted sales goals. Supports evaluating More

Avg. Salary,  
Alternate Job Titles:
Contact Center Sales Coach
Call Center Sales Trainer
Agent Sales Coaching Specialist
Job TitleCall Center Sales Trainer Experience2 - 4 EducationBachelors Avg. Salary$48,090  
20.82%
Job Title, Experience, Education

Designs sales training materials on company products, business practices, and contact center practices. Coaches and motivates the contact center staff to meet targeted sales goals. Supports evaluating More

Avg. Salary,  
Alternate Job Titles:
Contact Center Sales Coach
Call Center Sales Coach
Agent Sales Coaching Specialist
Job TitleCall Center Scheduler Experience1 - 2 EducationBachelors Avg. Salary$46,400  
20.09%
Job Title, Experience, Education

Assists in analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Utilizes the analysis results to forecast contact center wor More

Avg. Salary,  
Alternate Job Titles:
Contact Center Scheduler
Contact Center Metrics Analyst
Customer Service Center Scheduler
Contact Center Forecasting and Resourcing Analyst
Job TitleCall Center Scheduling Manager Experience5 + EducationBachelors Avg. Salary$94,900  
41.09%
Job Title, Experience, Education

Manages the contact center scheduling staff, activities, and goals. Ensures that staff has the information needed to appropriately analyze, forecast and schedule work for the contact center. Develops More

Avg. Salary,  
Alternate Job Titles:
Contact Center Scheduling Manager
Contact Center Agent and Resources Scheduling Manager
Customer Service Center Forecasting/Optimization Manager
Job TitleCall Center Scheduling Supervisor Experience3 + EducationBachelors Avg. Salary$64,700  
28.01%
Job Title, Experience, Education

Leads contact center scheduling function daily activities. Responsible for contact center workforce scheduling to ensure high utilization rate and operational needs. Coordinates with management to for More

Avg. Salary,  
Alternate Job Titles:
Contact Center Scheduling Supervisor
Contact Center Agent and Resources Scheduling Supervisor
Customer Service Center Forecasting/Optimization Supervisor

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