Browse Average Salary Ranges for Customer Services Jobs

What are the average salary ranges for jobs in the Customer Services? There are 391 jobs in Customer Services category. Average salaries can vary and range from $33,954 to $231,991. Salary ranges can differ significantly depending on the job, industry, location, required experience, specific skills, education, and other factors... Salaries listed below are U.S. national averages data from September 26, 2019.

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Job Title Experience EDUCATION Avg. Salary  
Job TitleCall Center Scheduler Experience1 - 2 EducationBachelors Avg. Salary$46,600  
96.68%
Job Title, Experience, Education

Assists in analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Utilizes the analysis results to forecast contact center wor More

Avg. Salary,  
Alternate Job Titles:
Contact Center Scheduler
Contact Center Metrics Analyst
Customer Service Center Scheduler
Contact Center Forecasting and Resourcing Analyst
Job TitleContact Center Forecasting and Resourcing Analyst Experience1 - 2 EducationBachelors Avg. Salary$46,560  
96.60%
Job Title, Experience, Education

Assists in analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Utilizes the analysis results to forecast contact center wor More

Avg. Salary,  
Alternate Job Titles:
Contact Center Scheduler
Call Center Scheduler
Contact Center Metrics Analyst
Customer Service Center Scheduler
Job TitleContact Center Metrics Analyst Experience1 - 2 EducationBachelors Avg. Salary$46,590  
96.66%
Job Title, Experience, Education

Assists in analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Utilizes the analysis results to forecast contact center wor More

Avg. Salary,  
Alternate Job Titles:
Contact Center Scheduler
Call Center Scheduler
Customer Service Center Scheduler
Contact Center Forecasting and Resourcing Analyst
Job TitleContact Center Planning and Monitoring Analyst Experience2 - 4 EducationBachelors Avg. Salary$45,030  
93.42%
Job Title, Experience, Education

Monitors and evaluates inbound and outbound interaction quality. Tracks issues in the quality monitoring systems or tools and analyzes the results. Provides feedback to improve performance and develop More

Avg. Salary,  
Alternate Job Titles:
Contact Center Quality Analyst
Call Center Agent Quality Monitoring Analyst
Job TitleContact Center Quality Analyst Experience2 - 4 EducationBachelors Avg. Salary$45,021  
93.40%
Job Title, Experience, Education

Monitors and evaluates inbound and outbound interaction quality. Tracks issues in the quality monitoring systems or tools and analyzes the results. Provides feedback to improve performance and develop More

Avg. Salary,  
Alternate Job Titles:
Call Center Agent Quality Monitoring Analyst
Contact Center Planning and Monitoring Analyst
Job TitleContact Center Quality Assurance Auditor Experience2 - 4 EducationBachelors Avg. Salary$45,925  
95.28%
Job Title, Experience, Education

Monitors and measures the quality of inbound and/or outbound customer service calls. Prepares and presents audit reports for management to identify the issues and performance. Assists with feedback an More

Avg. Salary,  
Alternate Job Titles:
Contact Center Quality Metrics Auditor
Customer Service Quality Assurance Audit Specialist
Call Center Quality Assurance Auditor
Job TitleContact Center Quality Metrics Auditor Experience2 - 4 EducationBachelors Avg. Salary$45,930  
95.29%
Job Title, Experience, Education

Monitors and measures the quality of inbound and/or outbound customer service calls. Prepares and presents audit reports for management to identify the issues and performance. Assists with feedback an More

Avg. Salary,  
Alternate Job Titles:
Contact Center Quality Assurance Auditor
Customer Service Quality Assurance Audit Specialist
Call Center Quality Assurance Auditor
Job TitleContact Center Representative I - Inbound Experience0 - 1 EducationHigh School Avg. Salary$30,808  
63.92%
Job Title, Experience, Education

Answers routine call inquiries regarding the company product and service information by following standard scripts and procedures. Researches and resolves complaints to ensure customer retention and s More

Avg. Salary,  
Alternate Job Titles:
Inbound Customer Resolution Specialist I
Call Center Representative I - Inbound
Inbound Customer Support Representative I
Job TitleContact Center Representative II - Inbound Experience1 - 3 EducationHigh School Avg. Salary$33,954  
70.44%
Job Title, Experience, Education

Answers call inquiries regarding the company product and service information by following standard scripts and procedures. Researches and resolves complaints to ensure customer retention and satisfact More

Avg. Salary,  
Alternate Job Titles:
Call Center Representative II - Inbound
Inbound Customer Support and Service Representative II
Inbound Customer Resolution Specialist II
Job TitleContact Center Representative III - Inbound Experience3 - 5 EducationAssociates Avg. Salary$39,734  
82.44%
Job Title, Experience, Education

Answers call inquiries regarding the company product and service information. Researches and resolves complaints to ensure customer retention and satisfaction. Tracks the questions and answers in the More

Avg. Salary,  
Alternate Job Titles:
Call Center Representative III - Inbound
Inbound Customer Resolution Specialist III
Inbound Customer Support and Service Representative III

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