E-commerce Customer Service Representative Salary in District of Columbia
How much does an E-commerce Customer Service Representative make in District of Columbia? The average E-commerce Customer Service Representative salary in District of Columbia is $38,930 as of January 20, 2020, but the range typically falls between $32,999 and $46,530. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession. View the Cost of Living in District of Columbia
About District of Columbia Washington, D.C. is located in the mid-Atlantic region of the U.S. East Coast. Due to the District of Columbia retrocession, the city has a total area....More
Job Description
Responds to customer web inquires regarding online merchandise or service orders. Assists customers with product selection, answers basic questions, and suggests various product options that are available. Documents customer problems and inputs in ticketing system. Ensures prompt and proper resolution of customer queries by providing additional information or escalating/engaging others in the organization to provide a solution according to defined procedures. May require a bachelor's degree. Typically reports to a supervisor or manager. Works on projects/matters of limited complexity in a support role. Work is closely managed. Typically requires 0-2 years of related experience. (Copyright 2020 Salary.com)
Select a city to view specific salary and bonus information for E-commerce Customer Service Representative
| Location | Avg. Salary | Date Updated |
|---|---|---|
| Location Naval Anacost Annex, DC | Avg. Salary $38,930 | Date Updated January 20, 2020 |
| Location Parcel Return Service, DC | Avg. Salary $38,930 | Date Updated January 20, 2020 |
| Location Washington, DC | Avg. Salary $38,930 | Date Updated January 20, 2020 |
| Location Washington Navy Yard, DC | Avg. Salary $38,930 | Date Updated January 20, 2020 |
Career Path for this job
-
This Job:
E-commerce Customer Service Representative
0 - 2 years experience
Bachelor's Degree -
Up a level:
E-commerce Customer Service Representative Sr.
2 - 4 years experience
Bachelor's Degree
Are you an HR manager or compensation specialist?
Salary.com's CompAnalyst platform offers:
- Detailed skills and competency reports for specific positions
- Job and employee pricing reports
- Compensation data tools, salary structures, surveys and benchmarks.
Search Job Openings
About District of Columbia
Similar Jobs
| Job Title | Experience | EDUCATION | Salary Compared to This Job |
|---|---|---|---|
| Job TitleCustomer Service Director | Experience | EducationBachelors | Salary Compared to This Job |
| Job TitleCustomer Service Manager | Experience5 + | EducationBachelors | Salary Compared to This Job |
| Job TitleCustomer Service Representative I | Experience0 - 1 | EducationHigh School | Salary Compared to This Job |
| Job TitleCustomer Service Representative II | Experience1 - 3 | EducationHigh School | Salary Compared to This Job |
| Job TitleCustomer Service Representative III | Experience3 - 5 | EducationHigh School | Salary Compared to This Job |
Level of Education
View Salary Data for All Nearby Cities
Most Popular Cities for E-commerce Customer Service Representative Job
- New York, NY E-commerce Customer Service Representative
- San Francisco, CA E-commerce Customer Service Representative
- Riverside, CA E-commerce Customer Service Representative
- Lynchburg, VA E-commerce Customer Service Representative
- Seattle, WA E-commerce Customer Service Representative
- Charleston, SC E-commerce Customer Service Representative
- Lancaster, PA E-commerce Customer Service Representative
- San Jose, CA E-commerce Customer Service Representative
- Dallas, TX E-commerce Customer Service Representative
- Atlanta, GA E-commerce Customer Service Representative