How much does an E-commerce Customer Service Representative Sr. make in District of Columbia? The average E-commerce Customer Service Representative Sr. salary in District of Columbia is $44,143 as of July 26, 2022, but the range typically falls between $41,233 and $48,732. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession. View the Cost of Living in District of Columbia
About District of Columbia Washington, D.C. is located in the mid-Atlantic region of the U.S. East Coast. Due to the District of Columbia retrocession, the city has a total area....More
Responds to customer web inquires regarding online merchandise or service orders. Assists customers with product selection, answers basic questions, and suggests various product options that are available. Documents customer problems and inputs in ticketing system. Ensures prompt and proper resolution of customer queries by providing additional information or escalating/engaging others in the organization to provide a solution according to defined procedures. May be assigned more complex or sensitive customer problems to resolve. Requires a bachelor's degree. Typically reports to a supervisor or manager. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. Typically requires 2 to 4 years of related experience. (Copyright 2022 Salary.com)
Location | Avg. Salary | Date Updated |
---|---|---|
Location Naval Anacost Annex, DC | Avg. Salary $44,143 | Date Updated July 26, 2022 |
Location Parcel Return Service, DC | Avg. Salary $44,143 | Date Updated July 26, 2022 |
Location Washington, DC | Avg. Salary $44,143 | Date Updated July 26, 2022 |
Location Washington Navy Yard, DC | Avg. Salary $44,143 | Date Updated July 26, 2022 |
0 - 2 years experience
Bachelor's Degree
2 - 4 years experience
Bachelor's Degree
5 + years experience
Bachelor's Degree
Salary.com's CompAnalyst platform offers:
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Job TitleCustomer Service Director | Experience | EducationBachelors | Salary Compared to This Job |
Job TitleCustomer Service Manager | Experience5 + | EducationBachelors | Salary Compared to This Job |
Job TitleCustomer Service Representative I | Experience0 - 1 | EducationHigh School | Salary Compared to This Job |
Job TitleCustomer Service Representative II | Experience1 - 3 | EducationHigh School | Salary Compared to This Job |
Job TitleCustomer Service Representative III | Experience2 - 5 | EducationHigh School | Salary Compared to This Job |