How much does a User Liaison make in District of Columbia? The average User Liaison salary in District of Columbia is $84,940 as of February 26, 2024, but the range typically falls between $75,102 and $95,858. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

User Liaison Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile User Liaison Salary $66,146 DC February 26, 2024
25th Percentile User Liaison Salary $75,102 DC February 26, 2024
50th Percentile User Liaison Salary $84,940 DC February 26, 2024
75th Percentile User Liaison Salary $95,858 DC February 26, 2024
90th Percentile User Liaison Salary $105,798 DC February 26, 2024
25% $75,102 10% $66,146 90% $105,798 75% $95,858 $84,940 50%(Median) Didn’t find job title? Click
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What skills does a User Liaison need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.

2.

Technical Support: Offering hands-on assistance and solutions to end-users in addressing and troubleshooting technical issues.

3.

Microsoft Word: Microsoft Word or MS Word is a popular word-processing program used mainly for creating documents, such as brochures, letters, learning activities, quizzes, tests, and students' homework assignments

Customer Service 10.06%
Technical Support 2%
Microsoft Word 1.4%
Others 86.54%

Job Description for User Liaison

User Liaison serves as a liaison between systems personnel and end users, such as a client or business unit. Provides systems analysis to ensure the needs of the user are met. Being a User Liaison may assist in system implementation or training. May require a bachelor's degree in area of specialty. Additionally, User Liaison typically reports to a manager or head of a unit/department. To be a User Liaison typically requires 2 to 4 years of related experience. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. (Copyright 2024 Salary.com)... View full job description

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Job Openings for User Liaison in District of Columbia

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Location Avg. Salary Date Updated
Location Naval Anacost Annex, DC Avg. Salary $84,940 Date Updated February 26, 2024
Location Parcel Return Service, DC Avg. Salary $84,940 Date Updated February 26, 2024
Location Washington, DC Avg. Salary $84,940 Date Updated February 26, 2024
Location Washington Navy Yard, DC Avg. Salary $84,940 Date Updated February 26, 2024

Career Path for User Liaison

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For User Liaison, the first career path typically starts with a Decision Support Specialist position, and then Decision Support Project Specialist.

The second career path typically starts with an Information Technology Supervisor position, and then progresses to Information Technology Manager.

Additionally, the third career path typically starts with an IT Production Control Supervisor position, and then progresses to IT Production Control Manager.

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User Liaison Salary in District of Columbia
User Liaison Salary Graph, Regional Distribution and Summary