Customer Service Representative I Salary in Washington, District of Columbia

How much does a Customer Service Representative I make in Washington, DC? The average Customer Service Representative I salary in Washington, DC is $39,094 as of April 27, 2019, but the range typically falls between $34,357 and $44,630. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

About Washington, District of Columbia    Washington, D.C. is located in the mid-Atlantic region of the U.S. East Coast. Due to the District of Columbia retrocession, the city has a total area....More

Washington, District of Columbia  area prices were up 1.3% from a year ago    View the Cost of Living in Washington, District of Columbia

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Job Description

Customer Service Representative I respond to customer inquiries by telephone or e-mail to provide non-technical problem resolution. Resolve routine and basic problems and communicates solution or requested information to the customer. Being a Customer Service Representative I analyze a customer's service needs and refer to other service or technical departments for follow up as needed. May utilize a customer relationship application or database to record activities and research product information. Additionally, Customer Service Representative I requires a high school diploma or its equivalent. Typically reports to the Customer Service Manager. The Customer Service Representative I possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2019 Salary.com)

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Understand the total compensation opportunity for a Customer Service Representative I, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
34357
44630
39094

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
35356
45734
40045
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Service Representative I in Washington, DC. The base salary for Customer Service Representative I ranges from $34,357 to $44,630 with the average base salary of $39,094. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $35,356 to $45,734 with the average total cash compensation of $40,045.
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34357
44630

 

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Career Path for this job

  1. This Job:

    Customer Service Representative I

    0 - 1 years experience
    High School Diploma or Tech Certificate

  2. Up a level:

    Customer Service Representative II

    1 - 3 years experience
    High School Diploma or Tech Certificate

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Job Openings for Customer Service Representative I in Washington, DC