What is the average Front Desk Manager Casino salary for Washington, DC?
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As of February 26, 2024, the average Front Desk Manager Casino salary in Washington, DC is $108,460. The chart below represents localized salaries for some of our most popular Front Desk Manager Casino job titles in Washington, DC. Salaries can vary greatly depending on numerous factors, including position, location, years of experience, and level of education. Salary.com’s team of Certified Compensation Professionals analyzed survey data collected from thousands of HR departments at companies of all sizes and industries to compile a range of salaries for various Front Desk Manager Casino job titles in Washington, DC. Apply your personal criteria to one of the job titles below to get your personalized salary estimate.
Front Desk Manager Casino Salaries in Washington, DC
Job Title | Salary | Hourly Rate | Location | Date Updated |
Front Desk Manager | $60,160 | $28.92 | Washington, DC | February 26, 2024 |
Front Office Manager - Casino | $76,922 | $36.98 | Washington, DC | February 26, 2024 |
Help Desk Manager | $125,981 | $60.57 | Washington, DC | February 26, 2024 |
Front Desk Supervisor | $46,758 | $22.48 | Washington, DC | February 26, 2024 |
Help Desk Senior Manager | $168,279 | $80.90 | Washington, DC | February 26, 2024 |
Front Office Manager Assistant - Casino | $59,081 | $28.40 | Washington, DC | February 26, 2024 |
Front Desk Clerk | $34,508 | $16.59 | Washington, DC | February 26, 2024 |
Front Desk Clerk, Sr. | $44,614 | $21.45 | Washington, DC | February 26, 2024 |
Help Desk Supervisor | $92,584 | $44.51 | Washington, DC | February 26, 2024 |
Casino Shift Manager | $88,156 | $42.38 | Washington, DC | February 26, 2024 |
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Manages front desk staff and ensures quality customer service. Oversees the daily service operations for hotel rooms and the execution of contracts, deposits, and billing. Ensures check-in, check-out, and billing processes are performed competently and in accordance with organizational policies and procedures. Responds to and resolves guest complaints and concerns. Requires an associate degree or equivalent. Typically reports to a hotel manager. Manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. Front Desk Manager Salaries in Washington, DCAlternate Job Titles:Guest Reception Manager, Front Desk ManagerCategory : Hotel, Gaming, Leisure, and Travel
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Manages the front office personnel. Ensures quality customer service, oversees the daily operation of services for the casino and the execution of contracts, deposits, and billing. May require a bachelor's degree in area of specialty. Typically reports to a director. Supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. Front Office Manager - Casino Salaries in Washington, DCAlternate Job Titles:Casino Front Office Manager, Casino Office Administration Manager, Front Office Manager - CasinoCategory : Hotel, Gaming, Leisure, and Travel
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Manages the staff and operations of an organization's technical help desk. Ensures team members are trained and coached on effective methods to research, troubleshoot, deliver solutions, and access the current product or technical updates. Trains the team on the help desk systems and tools to identify, document, track, and resolve reported problems. Identifies and gathers key metrics to analyze the help desk performance and identify problem areas. Monitors and measures service metrics and volume to develop standards, improvements, or changes to workflows and resource allocation. Acts as an escalation point and facilitator for severe, critical, or unique issues. May require a bachelor's degree. Typically reports to a director. Manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. Help Desk Manager Salaries in Washington, DCAlternate Job Titles:IT Help Desk Manager, IT Service Desk Manager, IT Support Desk Manager, User Support Help Desk Manager, Help Desk Manager
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Supervises a team of front desk clerks who are responsible for guest check-in and check-out. Performs administrative duties for the front desk including guest check-in, check-out, and billing. Counsels and coaches a team of clerks and ensures all tasks are completed competently. May manage the team's shifts to ensure full coverage. Responds to and resolves guest complaints and concerns. May require a high school diploma or equivalent. Typically reports to a manager. Supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. Front Desk Supervisor Salaries in Washington, DCAlternate Job Titles:Guest Reception Supervisor, Front Desk SupervisorCategory : Hotel, Gaming, Leisure, and Travel
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Manages all aspects and operations of an organization's technical help desk. Provides mentoring and leadership to the team. Assists in the development of processes and procedures to achieve service level requirements and performance goals, and produce high-quality service to internal customers. Identifies and implements help desk systems and tools to identify, document, track, and resolve reported problems. Reviews key metrics to analyze the help desk performance, identify problem areas, and make recommendations for improvement. Engages in resource planning and decision-making. May require a bachelor's degree. Typically reports to a director. Typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. Help Desk Senior Manager Salaries in Washington, DCAlternate Job Titles:IT Help Desk Senior Manager, IT Service Desk Senior Manager, IT Support Desk Senior Manager, User Support Help Desk Senior Manager, Help Desk Senior ManagerCategories : IT - All , IT - Computers, Hardware , IT - Computers, Software , IT - Manager , IT - Networking
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Assists with the supervision of the front desk including personnel and operations. Ensures friendly, prompt and quality customer service. Coordinates daily service and administrative activities. May require a bachelor's degree. Typically reports to the front office manager. Typically requires 2 to 4 years of related experience. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. Front Office Manager Assistant - Casino Salaries in Washington, DCAlternate Job Titles:Casino Office Administration Assistant Manager, Front Office Manager Assistant - CasinoCategory : Hotel, Gaming, Leisure, and Travel
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Interacts with the customer to ensure that guest check-in, check-out, and billing are carried out efficiently. Answers questions about the facility's policies and services. Makes advance reservations and handles special requests. Issues invoices and collects room fees. Handles or appropriately escalates customer service issues. Performs administrative duties such as answering phones, cleaning work space, and assisting managers and supervisors as needed. Requires a high school diploma or equivalent. Typically reports to a supervisor or manager. Works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Typically requires 1-3 years of related experience. Front Desk Clerk Salaries in Washington, DCAlternate Job Titles:Guest Reception Associate, Front Desk ClerkCategory : Clergy
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Interacts with the customer to ensure that guest check-in, check-out, and billing are carried out efficiently. Answers questions about the facility's policies and services. Makes advance reservations and handles special requests. Issues invoices and collects room fees. Handles or appropriately escalates customer service issues. Performs administrative duties such as answering phones, cleaning work space, and assisting managers and supervisors as needed. Requires a high school diploma or equivalent. Typically reports to a supervisor. Works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. Typically requires 3-5 years of related experience. Front Desk Clerk, Sr. Salaries in Washington, DCAlternate Job Titles:Guest Reception Senior Associate, Front Desk Clerk, Sr.Category : Hotel, Gaming, Leisure, and Travel
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Supervises the staff and the day-to-day operations of an organization's technical help desk. Supports and coaches team members on effective methods to research, troubleshoot, and deliver solutions. Trains the team on the help desk systems, processes, tools, and procedures required to document, track, and resolve reported problems and to meet operational service levels and standards. Ensures the latest product/technical updates and policies are available and communicated to the team. Monitors request queue and tracks key metrics to ensure sufficient coverage and achievement of service standards. Identifies system and workflow improvements to enhance the team's efficiency. Acts as the escalation point for critical issues and facilitates a final resolution. May require a bachelor's degree. Typically reports to a manager. Supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. Help Desk Supervisor Salaries in Washington, DCAlternate Job Titles:IT Help Desk Supervisor, IT Service Desk Supervisor, IT Support Desk Supervisor, User Support Help Desk Supervisor, Help Desk Supervisor
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Oversees the casino activities during an assigned shift. Coordinates with departments to ensure total customer satisfaction and operational efficiency. Ensures compliance with federal and state gaming regulations. Maintains visual presence on casino floor. Enforces corrective action against individuals caught cheating. May require a high school diploma or its equivalent. Typically reports to a head of a unit/department. Manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. Casino Shift Manager Salaries in Washington, DCAlternate Job Titles:Casino Operations Shift Manager, Casino Shift ManagerCategory : Hotel, Gaming, Leisure, and Travel