eCommerce Customer Service Representative Salary in District of Columbia

How much does an eCommerce Customer Service Representative make in District of Columbia? The average eCommerce Customer Service Representative salary in District of Columbia is $38,477 as of April 27, 2019, but the range typically falls between $32,617 and $45,990. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession. View the Cost of Living in District of Columbia

About District of Columbia    Washington, D.C. is located in the mid-Atlantic region of the U.S. East Coast. Due to the District of Columbia retrocession, the city has a total area....More

Job Description

Responds to customer web inquires regarding online merchandise or service orders. Assists customers with product selection, answers basic questions, and suggests various product options that are available. Documents customer problems and inputs in ticketing system. Ensures prompt and proper resolution of customer queries by providing additional information or escalating/engaging others in the organization to provide a solution according to defined procedures. May require a bachelor's degree. Typically reports to a supervisor or manager. Works on projects/matters of limited complexity in a support role. Work is closely managed. Typically requires 0-2 years of related experience. (Copyright 2019 Salary.com)

Select a city to view specific salary and bonus information for eCommerce Customer Service Representative

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Location Avg. Salary Date Updated
Location Naval Anacost Annex, DC Avg. Salary $38,477 Date Updated April 27, 2019
Location Parcel Return Service, DC Avg. Salary $38,477 Date Updated April 27, 2019
Location Washington, DC Avg. Salary $38,477 Date Updated April 27, 2019
Location Washington Navy Yard, DC Avg. Salary $38,477 Date Updated April 27, 2019

Career Path for this job

  1. This Job:

    eCommerce Customer Service Representative

    0 - 2 years experience
    Bachelor's Degree

  2. Up a level:

    eCommerce Customer Service Representative Sr.

    2 - 4 years experience
    Bachelor's Degree

Salary for

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