Technical Customer Support Senior Manager Salary in Delaware
Technical Customer Support Senior Manager Salary in Delaware
How much does a Technical Customer Support Senior Manager make in Delaware? The average Technical Customer Support Senior Manager salary in Delaware is $149,896 as of March 26, 2024, but the range typically falls between $135,190 and $168,419. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
| Percentile | Salary | Location | Last Updated |
| 10th Percentile Technical Customer Support Senior Manager Salary | $121,801 | DE | March 26, 2024 |
| 25th Percentile Technical Customer Support Senior Manager Salary | $135,190 | DE | March 26, 2024 |
| 50th Percentile Technical Customer Support Senior Manager Salary | $149,896 | DE | March 26, 2024 |
| 75th Percentile Technical Customer Support Senior Manager Salary | $168,419 | DE | March 26, 2024 |
| 90th Percentile Technical Customer Support Senior Manager Salary | $185,283 | DE | March 26, 2024 |
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What skills does a Technical Customer Support Senior Manager need?
Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Leadership: Knowledge of and ability to employ effective strategies that motivate and guide other members within our business to achieve optimum results.
Futures: Futures are derivative financial contracts obligating the buyer to purchase an asset or the seller to sell an asset at a predetermined future date and set price.
Corporate Communications: Corporate communication is a set of activities involved in managing and orchestrating all internal and external communications aimed at creating favourable point of view among stakeholders on which the company depends. It is the messages issued by a corporate organization, body, or institute to its audiences, such as employees, media, channel partners and the general public. Organizations aim to communicate the same message to all its stakeholders, to transmit coherence, credibility and ethics. Corporate communication helps organizations explain their mission, combine its many visions and values into a cohesive message to stakeholders. The concept of corporate communication could be seen as an integrative communication structure linking stakeholders to the organisation.
Job Description for Technical Customer Support Senior Manager
Technical Customer Support Senior Manager manages an organization's technical customer support policies, objectives, and initiatives. Provides mentoring, leadership, and organization to managers and supervisors. Being a Technical Customer Support Senior Manager oversees the creation and implementation of processes that maximize efficiency and meet or exceed service quality and customer satisfaction goals. Monitors and measures service metrics and volume to develop standards, improvements, or changes to workflows and resource allocation. Additionally, Technical Customer Support Senior Manager makes recommendations for changes to products or services based on customer feedback and requests. Engages in resource planning and decision-making. Coordinates across functions to support future products and releases. Typically requires a bachelor's degree or equivalent. Typically reports to a director or top management. The Technical Customer Support Senior Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Technical Customer Support Senior Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)... View full job description
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Select a city to view specific salary and bonus information for Technical Customer Support Senior Manager
| Location | Avg. Salary | Date Updated |
|---|---|---|
| Location Bear, DE | Avg. Salary $153,736 | Date Updated March 26, 2024 |
| Location Delaware City, DE | Avg. Salary $153,884 | Date Updated March 26, 2024 |
| Location Harrington, DE | Avg. Salary $156,247 | Date Updated March 26, 2024 |
| Location Lewes, DE | Avg. Salary $156,247 | Date Updated March 26, 2024 |
| Location Middletown, DE | Avg. Salary $154,179 | Date Updated March 26, 2024 |
| Location Milford, DE | Avg. Salary $156,247 | Date Updated March 26, 2024 |
| Location Rehoboth Beach, DE | Avg. Salary $156,837 | Date Updated March 26, 2024 |
| Location Seaford, DE | Avg. Salary $153,736 | Date Updated March 26, 2024 |
| Location Smyrna, DE | Avg. Salary $154,474 | Date Updated March 26, 2024 |
| Location Bethany Beach, DE | Avg. Salary $156,837 | Date Updated March 26, 2024 |
Career Path for Technical Customer Support Senior Manager
A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.
For Technical Customer Support Senior Manager, the upper level is Technical Customer Support Director and then progresses to Top Technical Customer Support Executive.
What does a Technical Customer Support Senior Manager do?
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About Delaware
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| Job Title | Experience | EDUCATION | Salary Compared to This Job |
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| Job Title Technical Customer Support Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
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Level of Education for Technical Customer Support Senior Manager
Jobs with different levels of education may pay very differently. Check the Technical Customer Support Senior Manager salary of your education level.
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About Delaware Delaware is 96 miles (154 km) long and ranges from 9 miles (14 km) to 35 miles (56 km) across, totaling 1,954 square miles (5,060 km2), making it the ....More
Skills associated with Technical Customer Support Senior Manager: Customer Relationship Management (CRM) software, Customer Support Policies, Standards and Procedures, Technical Support, Service Management ...More
Jobs with a similar salary range to Technical Customer Support Senior Manager : Customer Support Program Manager
Salary estimation for Technical Customer Support Senior Manager at companies like : Unions, Euroglass Inc, Inovatech Idc Corp
