Help Desk Supervisor Salary in Delaware

How much does a Help Desk Supervisor make in Delaware? The average Help Desk Supervisor salary in Delaware is $86,412 as of April 26, 2022, but the range typically falls between $76,140 and $98,641. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession. View the Cost of Living in Delaware

About Delaware    Delaware is 96 miles (154 km) long and ranges from 9 miles (14 km) to 35 miles (56 km) across, totaling 1,954 square miles (5,060 km2), making it the ....More

Job Description

Supervises the day-to-day operations of a technical help desk. Supports and coaches team members on effective methods to research, troubleshoot, and deliver solutions. Trains team on the help desk systems, processes, tools, and procedures required to document, track and resolve reported problems and to meet operational service levels and standards. Ensures the latest product and technical updates or policies are available and communicated to the team. Monitors request queue and tracks key metrics to ensure sufficient coverage and achievement of service standards. Acts as the escalation point for critical issues and facilitates a final resolution. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2022 Salary.com)

Select a city to view specific salary and bonus information for Help Desk Supervisor

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Location Avg. Salary Date Updated
Location Bear, DE Avg. Salary $86,405 Date Updated April 26, 2022
Location Bethany Beach, DE Avg. Salary $86,744 Date Updated April 26, 2022
Location Bethel, DE Avg. Salary $84,790 Date Updated April 26, 2022
Location Bridgeville, DE Avg. Salary $86,567 Date Updated April 26, 2022
Location Camden Wyoming, DE Avg. Salary $86,383 Date Updated April 26, 2022
Location Cheswold, DE Avg. Salary $86,310 Date Updated April 26, 2022
Location Claymont, DE Avg. Salary $86,502 Date Updated April 26, 2022
Location Clayton, DE Avg. Salary $86,258 Date Updated April 26, 2022
Location Dagsboro, DE Avg. Salary $86,744 Date Updated April 26, 2022
Location Delaware City, DE Avg. Salary $86,437 Date Updated April 26, 2022

Career Path for this job

  1. This Job:

    Help Desk Supervisor

    3 + years experience
    Bachelor's Degree

  2. Up a level:

    Help Desk Manager

    5 + years experience
    Bachelor's Degree

Salary for

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