Director of Customer Insights Salary in the United States

How much does a Director of Customer Insights make hourly in the United States? The average hourly wage for a Director of Customer Insights in the United States is $88 as of April 27, 2019, but the range typically falls between $78 and $105. Hourly rate can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.  View the Cost of Living in Major Cities

Job Description

Develops and directs the customer/consumer insights strategy based on business goals. Leads insights team in market research initiatives focused on using customer, sales, brand, industry trends and other significant data in statistical analysis. Designs and implements qualitative and quantitative research projects and methodologies used to measure customer perceptions and satisfaction. Interprets research findings into actionable insights. Provides analysis and guidance on addressing business issues and developing new products and services. Requires a bachelors degree. Typically reports to top management. Manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2019 Salary.com)

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Understand the total hourly compensation opportunity for a Director of Customer Insights, hourly wage plus other pay elements

Average Hourly Wage

Core compensation

 
 
 
78
105
88

Average Total Hourly Cash Compensation

Includes base and short-term incentives

 
 
 
90
133
108
These charts show the average hourly wage (core compensation), as well as the average total hourly cash compensation for the job of Director of Customer Insights in the United States. The average hourly rate for Director of Customer Insights ranges from $78 to $105 with the average hourly pay of $88. The total hourly cash compensation, which includes base and short-term incentives, can vary anywhere from $90 to $133 with the average total hourly cash compensation of $108.
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78
105

 

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Career Path for this job

  1. Down a level:

    Customer Insights Manager

    5 + years experience
    Bachelor's Degree

  2. This Job:

    Director of Customer Insights


    Bachelor's Degree

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