Executive Response Manager Salary in the United States

How much does an Executive Response Manager make in the United States? The average Executive Response Manager salary in the United States is $88,019 as of April 27, 2019, but the range typically falls between $70,208 and $104,546. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.  View the Cost of Living in Major Cities

Job Description

Executive Response Manager oversees the resolution of customer complaints that have escalated to the highest level within the organization. Acts as a liaison with product/service suppliers to determine validity of complaints and design and implement product or process change to reduce the number of complaints. Being an Executive Response Manager requires a thorough knowledge of the products/services offered and extensive customer service skills. Exercises a large degree of individual discretion. Additionally, Executive Response Manager may require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. To be an Executive Response Manager typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. (Copyright 2019 Salary.com)

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Average Base Salary

Core compensation

 
 
 
70208
104546
88019

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
74279
120122
95842
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Executive Response Manager in the United States. The base salary for Executive Response Manager ranges from $70,208 to $104,546 with the average base salary of $88,019. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $74,279 to $120,122 with the average total cash compensation of $95,842.
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70208
104546

 

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Career Path for this job

  1. Down a level:

    Executive Response Specialist

    2 - 4 years experience
    Bachelor's Degree

  2. This Job:

    Executive Response Manager

    4 - 7 years experience
    Bachelor's Degree

  3. Up a level:

    Customer Retention Supervisor

    3 + years experience
    Bachelor's Degree

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Job Openings for Executive Response Manager