How much does an Executive Response Manager make in the United States? The average Executive Response Manager salary in the United States is $88,019 as of April 27, 2019, but the range typically falls between $70,208 and $104,546. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. View the Cost of Living in Major Cities
Executive Response Manager oversees the resolution of customer complaints that have escalated to the highest level within the organization. Acts as a liaison with product/service suppliers to determine validity of complaints and design and implement product or process change to reduce the number of complaints. Being an Executive Response Manager requires a thorough knowledge of the products/services offered and extensive customer service skills. Exercises a large degree of individual discretion. Additionally, Executive Response Manager may require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. To be an Executive Response Manager typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. (Copyright 2019 Salary.com)
Take just three simple steps below to generate your own personalized salary report.
Includes base and annual incentives
2 - 4 years experience
4 - 7 years experience
3 + years experience
Salary.com's CompAnalyst platform offers: