E-commerce Customer Service Representative Sr. Salary in Atlanta, Georgia

How much does an E-commerce Customer Service Representative Sr. make in Atlanta, GA? The average E-commerce Customer Service Representative Sr. salary in Atlanta, GA is $37,895 as of April 27, 2021, but the range typically falls between $35,404 and $41,830. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

About Atlanta, Georgia    Atlanta (/ætˈlæntə/) is the capital of, and the most populous city in, the U.S. state of Georgia. With an estimated 2017 population of 486,290, it is ....More

Atlanta, Georgia  area prices were up 1.4% from a year ago    View the Cost of Living in Atlanta, Georgia

Job Description

Responds to customer web inquires regarding online merchandise or service orders. Assists customers with product selection, answers basic questions, and suggests various product options that are available. Documents customer problems and inputs in ticketing system. Ensures prompt and proper resolution of customer queries by providing additional information or escalating/engaging others in the organization to provide a solution according to defined procedures. May be assigned more complex or sensitive customer problems to resolve. Requires a bachelor's degree. Typically reports to a supervisor or manager. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. Typically requires 2 to 4 years of related experience. (Copyright 2021 Salary.com)

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Understand the total compensation opportunity for a E-commerce Customer Service Representative Sr., base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
35404
41830
37895

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
36159
43228
38728
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of E-commerce Customer Service Representative Sr. in Atlanta, GA. The base salary for E-commerce Customer Service Representative Sr. ranges from $35,404 to $41,830 with the average base salary of $37,895. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $36,159 to $43,228 with the average total cash compensation of $38,728.
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How much should you be paid?

For a real-time salary target, tell us more about your role in the four categories below.

35404
41830

 

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Career Path for this job

  1. Down a level:

    E-commerce Customer Service Representative

    0 - 2 years experience
    Bachelor's Degree

  2. This Job:

    E-commerce Customer Service Representative Sr.

    2 - 4 years experience
    Bachelor's Degree

  3. Up a level:

    E-commerce Customer Support Manager

    5 + years experience
    Bachelor's Degree

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Job Openings for E-commerce Customer Service Representative Sr. in Atlanta, GA