How much does an Executive Response Specialist make in Georgia? The average Executive Response Specialist salary in Georgia is $53,020 as of February 26, 2024, but the range typically falls between $46,732 and $61,000. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Executive Response Specialist Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Executive Response Specialist Salary $41,006 GA February 26, 2024
25th Percentile Executive Response Specialist Salary $46,732 GA February 26, 2024
50th Percentile Executive Response Specialist Salary $53,020 GA February 26, 2024
75th Percentile Executive Response Specialist Salary $61,000 GA February 26, 2024
90th Percentile Executive Response Specialist Salary $68,266 GA February 26, 2024
25% $46,732 10% $41,006 90% $68,266 75% $61,000 $53,020 50%(Median) Didn’t find job title? Click
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What skills does an Executive Response Specialist need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.

2.

CRM: Customer relationship management (CRM) is a technology for managing all your company's relationships and interactions with customers and potential customers.

3.

Microsoft Office: Microsoft Office is a suite of desktop productivity applications that is designed by Microsoft for business use. You can create documents containing text and images, work with data in spreadsheets and databases, create presentations and posters.

Customer Service 17.36%
CRM 2.08%
Microsoft Office 1.74%
Others 78.82%

Job Description for Executive Response Specialist

Executive Response Specialist provides timely resolutions to customer complaints that have escalated to the highest level within the organization. Coordinates with product/service suppliers and/or contact center staff to research and determine validity of complaints and evaluate options to remedy these complaints. Being an Executive Response Specialist reviews the underlying facts of the complaint, determines an appropriate solution, and delivers the response to the customer. Requires a thorough knowledge of the products/services offered, well developed customer service skills, and clear understanding of the company's policy regarding complaints. Additionally, Executive Response Specialist exercises a large degree individual discretion and judgement. Tracks complaints and makes recommendations to management designed to reduce the number of complaints. May require a bachelor's degree. Typically reports to a supervisor or manager. The Executive Response Specialist gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an Executive Response Specialist typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)... View full job description

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Job Openings for Executive Response Specialist in Georgia

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Location Avg. Salary Date Updated
Location Abbeville, GA Avg. Salary $50,109 Date Updated February 26, 2024
Location Acworth, GA Avg. Salary $53,286 Date Updated February 26, 2024
Location Adairsville, GA Avg. Salary $51,084 Date Updated February 26, 2024
Location Adel, GA Avg. Salary $49,845 Date Updated February 26, 2024
Location Adrian, GA Avg. Salary $50,373 Date Updated February 26, 2024
Location Ailey, GA Avg. Salary $50,373 Date Updated February 26, 2024
Location Alamo, GA Avg. Salary $50,373 Date Updated February 26, 2024
Location Alapaha, GA Avg. Salary $49,845 Date Updated February 26, 2024
Location Albany, GA Avg. Salary $50,228 Date Updated February 26, 2024
Location Allenhurst, GA Avg. Salary $50,961 Date Updated February 26, 2024

Career Path for Executive Response Specialist

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Executive Response Specialist, the upper level is Executive Response Manager and then progresses to Customer Retention Supervisor.

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Executive Response Specialist Salary in Georgia
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