How much does an Outbound Contact Center Supervisor make in Georgia? The average Outbound Contact Center Supervisor salary in Georgia is $61,827 as of March 26, 2024, but the range typically falls between $52,790 and $76,018. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile Outbound Contact Center Supervisor Salary | $44,562 | GA | March 26, 2024 |
25th Percentile Outbound Contact Center Supervisor Salary | $52,790 | GA | March 26, 2024 |
50th Percentile Outbound Contact Center Supervisor Salary | $61,827 | GA | March 26, 2024 |
75th Percentile Outbound Contact Center Supervisor Salary | $76,018 | GA | March 26, 2024 |
90th Percentile Outbound Contact Center Supervisor Salary | $88,938 | GA | March 26, 2024 |
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Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Leadership: Knowledge of and ability to employ effective strategies that motivate and guide other members within our business to achieve optimum results.
Logistics: In a general business sense, logistics is the management of the flow of things between the point of origin and the point of consumption to meet the requirements of customers or corporations.
Critical Care: Critical care is sometimes referred as intensive care. Intensive care medicine, or critical care medicine, is a branch of medicine concerned with the diagnosis and management of life-threatening conditions that may require sophisticated life support and intensive monitoring. An intensivist is a physician who specializes in the care of critically ill patients, most often in the intensive care unit (ICU). Intensivists can be internists or internal medicine sub-specialists (most often pulmonologists), anesthesiologists, emergency medicine physicians, pediatricians (including neonatologists), or surgeons who have completed a fellowship in critical care medicine.
Outbound Contact Center Supervisor supervises outbound call center operations and agents that sell products or services to new and existing customers. Monitors metrics and targets for call volume, sales, and timeliness. Being an Outbound Contact Center Supervisor responds to escalated calls with remedies or solutions. Implements sales and product training to update staff on product and service offerings, upsell techniques, scripts, operational policies, and procedures. Additionally, Outbound Contact Center Supervisor prepares staff work schedules to ensure coverage and coordinate training. May require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Outbound Contact Center Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be an Outbound Contact Center Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)... View full job description
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Location | Avg. Salary | Date Updated |
---|---|---|
Location Abbeville, GA | Avg. Salary $57,032 | Date Updated March 26, 2024 |
Location Acworth, GA | Avg. Salary $62,146 | Date Updated March 26, 2024 |
Location Adairsville, GA | Avg. Salary $59,909 | Date Updated March 26, 2024 |
Location Adel, GA | Avg. Salary $57,032 | Date Updated March 26, 2024 |
Location Adrian, GA | Avg. Salary $57,032 | Date Updated March 26, 2024 |
Location Ailey, GA | Avg. Salary $57,032 | Date Updated March 26, 2024 |
Location Alamo, GA | Avg. Salary $57,032 | Date Updated March 26, 2024 |
Location Alapaha, GA | Avg. Salary $57,032 | Date Updated March 26, 2024 |
Location Albany, GA | Avg. Salary $57,479 | Date Updated March 26, 2024 |
Location Allenhurst, GA | Avg. Salary $59,333 | Date Updated March 26, 2024 |
A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.
For Outbound Contact Center Supervisor, the upper level is Outbound Contact Center Senior Supervisor and then progresses to Outbound Contact Center Manager.
Salary.com's CompAnalyst platform offers:
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Contact Center Representative I - Outbound | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Representative II - Outbound | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Representative III - Outbound | Experience 3 - 5 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Supervisor | Experience 3 + | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Traffic and Scheduling Supervisor | Experience 3 - 5 | EducationBachelors | Salary Compared to This Job |
Jobs with different levels of education may pay very differently. Check the Outbound Contact Center Supervisor salary of your education level.
Outbound Contact Center Supervisor salary varies from country to country. There are several factors that mainly impact the Outbound Contact Center Supervisor salary, including cost of living, economic conditions, market rates and legal differences. Click below to Outbound Contact Center Supervisor salary of the other country.
A job category is a classification or grouping of job positions that share similar characteristics, functions, or industries. Outbound Contact Center Supervisor salary varies from category to category. Click below to see Outbound Contact Center Supervisor salary in different categories.
About Georgia Georgia is a state in the Southeastern United States.Beginning from the Atlantic Ocean, the state's eastern border with South Carolina runs up the Sav....More
Skills associated with Outbound Contact Center Supervisor: Contact Center Software, Call Center Operations, Staff Coaching/Training, Customer Relationship Management (CRM) software ...More
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