How much does a Help Desk Supervisor I make in the United States? The average Help Desk Supervisor I salary in the United States is $69,844 as of April 27, 2019, but the range typically falls between $60,938 and $80,729. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. View the Cost of Living in Major Cities
Help Desk Supervisor I supervises the day-to-day operations of the help desk. Identifies, researches, and resolves complex technical problems. Being a Help Desk Supervisor I creates and manages escalation procedures and ensures service levels are maintained. Documents, tracks, and monitors problems to ensure resolution in a timely manner. Additionally, Help Desk Supervisor I may require a bachelor's degree. Typically reports to a manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2019 Salary.com)
Take just three simple steps below to generate your own personalized salary report.
Includes base and annual incentives
4 - 6 years experience
2 + years experience
3 + years experience
Salary.com's CompAnalyst platform offers: