Alternate Job Titles: Assistant Help Desk Support, Junior Help Desk Support, Help Desk Support Assistant
How much does a Help Desk Support Assistant make? The median annual Help Desk Support Assistant salary is $42,583, as of January 30, 2018, with a range usually between $38,034-$47,712, however this can vary widely depending on a variety of factors. Our team of Certified Compensation Professionals has analyzed survey data collected from thousands of HR departments at companies of all sizes and industries to present this range of annual salaries for people with the job title Help Desk Support Assistant in the United States.
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This chart describes the expected percentage of people who perform the job of Help Desk Support Assistant in the United States that make less than that annual salary. For example the median expected annual pay for a typical Help Desk Support Assistant in the United States is $42,583, so 50% of the people who perform the job of Help Desk Support Assistant in the United States are expected to make less than $42,583.
Source: HR Reported data as of January 30, 2018
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This chart describes the expected percentage of people who perform the job of Help Desk Support Assistant that make less than that salary. For example 50% of the people who perform the job of Help Desk Support Assistant are expected to make less than the median.
Source: HR Reported data as of February 2018
Provides support to end users for basic computer, application, system, device, access and hardware issues. Identifies, researches and resolves routine technical problems of low complexity. Responds to telephone, email and on line requests for technical support. Documents, tracks, and monitors the problem using applicable systems and tools. May coordinate with other teams or departments to resolve user problems. May perform password re-sets for users. May require an associate's degree or its equivalent. Typically reports to a supervisor. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-2 year of general work experience. View full job description