How much does an HR Service Center Representative II make in Iowa City, IA? The average HR Service Center Representative II salary in Iowa City, IA is $56,891 as of April 24, 2024, but the range typically falls between $50,258 and $66,269. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

HR Service Center Representative II Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile HR Service Center Representative II Salary $44,218 Iowa City,IA April 24, 2024
25th Percentile HR Service Center Representative II Salary $50,258 Iowa City,IA April 24, 2024
50th Percentile HR Service Center Representative II Salary $56,891 Iowa City,IA April 24, 2024
75th Percentile HR Service Center Representative II Salary $66,269 Iowa City,IA April 24, 2024
90th Percentile HR Service Center Representative II Salary $74,807 Iowa City,IA April 24, 2024
25% $50,258 10% $44,218 90% $74,807 75% $66,269 $56,891 50%(Median) Didn’t find job title? Click
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What skills does an HR Service Center Representative II need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.

2.

Auditing: Auditing refers to the independent examination of financial information of any entity whether profit oriented or not. It is a safeguard measure that prevents corruption.

3.

HRIS: HRIS is a management system designed specifically to provide managers with information to make HR decisions. Is a system that lets you keep track of all your employees and information about them.

Customer Service 10.22%
Auditing 1.31%
HRIS 2.63%
Others 85.84%

Job Description for HR Service Center Representative II

HR Service Center Representative II is responsible for responding to employee questions and inquiries about employee benefit programs and human resources policies. Maintains information systems, prepares appropriate documentation, and processes necessary paperwork. Being an HR Service Center Representative II resolves matters pertaining to employee benefit programs, including life, health, disability insurance, medical/dependent care spending accounts, COBRA, income continuance, and other paid time off as well as retirement and pension plans. May require an associate's degree. Additionally, HR Service Center Representative II typically reports to a supervisor or manager. The HR Service Center Representative II occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be an HR Service Center Representative II typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)... View full job description

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Job Openings for HR Service Center Representative II in Iowa City, IA
  • 13-Jan-2022 to Until Filled (CST). Customer Service. Ames, IA, USA. Full Time. Health, Dental, Vision. Life Insurance, 401K with employer match, Short & Lo...
    - 5 Days Ago
  • SUMMARY. Under general supervision, the Customer Service Representative II ensures customer expectations are accurately determined and are fully met. The C...
    - 1 Day Ago
  • Patient Service Representative - Call Center. Grand River Medical Group. 1 Positions. ID: 1148108. Posted On 03/26/2024. Job Overview. Patient Service Repr...
    - 3 Days Ago
  • Call Center- Inbound-- Member Service Representative. DuTrac Community Credit Union. 1 Positions. ID: 45018. Posted On 03/13/2024. Job Overview. Our missio...
    - 1 Day Ago
  • Job Description. Job Description. Patient Service Representative. Position for the Call Center located within the Multi-Specialty Clinic. Grand River Medic...
    - 4 Days Ago

Career Path for HR Service Center Representative II

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For HR Service Center Representative II, the upper level is HR Service Center Representative III and then progresses to HR Service Center Manager.

Those that have already made the climb...
Scott P. Horton, Former Vice President and Chief Human Resources Officer
Dycom Industries, Inc. provides specialty contracting services to the telecommunications infrastructure and utility industries in the United States. The company offers engineering services to telecommunications providers, including the planning and design of aerial, underground, and buried fiber optic, copper, and coax... More
Fiscal Year Ended in 2023
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HR Service Center Representative II salary varies from city to city. Compared with national average salary of HR Service Center Representative II, the highest HR Service Center Representative II salary is in San Francisco, CA, where the HR Service Center Representative II salary is 25.0% above. The lowest HR Service Center Representative II salary is in Miami, FL, where the HR Service Center Representative II salary is 3.5% lower than national average salary.

City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-3.5%
City, State Chicago, IL Compared to national average
+ 4.9%
City, State Boston, MA Compared to national average
+ 12.1%
City, State New York, NY Compared to national average
+ 16.8%
City, State Dallas, TX Compared to national average
-1.3%

Take just three simple steps below to generate your own personalized salary report

Step 1 of 3

Understand the total compensation opportunity for an HR Service Center Representative II, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
50258
66269
56891

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
51395
68683
58225
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of HR Service Center Representative II in Iowa City, IA. The base salary for HR Service Center Representative II ranges from $50,258 to $66,269 with the average base salary of $56,891. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $51,395 to $68,683 with the average total cash compensation of $58,225.
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For a real-time salary target, tell us more about your role in the four categories below.

50258
66269

 

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About Iowa City, Iowa    Iowa City is a city in Johnson County, Iowa, United States. It is the home of the University of Iowa and county seat of Johnson County, at the center ....More

Iowa City, Iowa  area prices were up 0.8% from a year ago    View the Cost of Living in Iowa City, Iowa

HR Service Center Representative II Salary in popular cities: Des MoinesCedar RapidsDavenport

Skills associated with HR Service Center Representative II: Benefits Administration Software, HR Regulatory Environment & Compliance, HR Policy Administration, Employee Self-Service Administration ...More

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