What is the average Field Service Rep I Telecommunications Equip salary for Wheaton, IL?
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As of March 26, 2024, the average Field Service Rep I Telecommunications Equip salary in Wheaton, IL is $131,508. The chart below represents localized salaries for some of our most popular Field Service Rep I Telecommunications Equip job titles in Wheaton, IL. Salaries can vary greatly depending on numerous factors, including position, location, years of experience, and level of education. Salary.com’s team of Certified Compensation Professionals analyzed survey data collected from thousands of HR departments at companies of all sizes and industries to compile a range of salaries for various Field Service Rep I Telecommunications Equip job titles in Wheaton, IL. Apply your personal criteria to one of the job titles below to get your personalized salary estimate.
Field Service Rep I Telecommunications Equip Salaries in Wheaton, IL
| Job Title | Salary | Hourly Rate | Location | Date Updated |
| Field Service Technician I | $50,016 | $24.05 | Wheaton, IL | March 26, 2024 |
| Field Service Engineer I | $72,630 | $34.92 | Wheaton, IL | March 26, 2024 |
| Telecommunications Analyst I | $71,329 | $34.29 | Wheaton, IL | March 26, 2024 |
| Field Service Technician II | $60,860 | $29.26 | Wheaton, IL | March 26, 2024 |
| Field Service Technician III | $72,577 | $34.89 | Wheaton, IL | March 26, 2024 |
| Telecommunications Engineer I | $77,694 | $37.35 | Wheaton, IL | March 26, 2024 |
| Field Service Director | $197,537 | $94.97 | Wheaton, IL | March 26, 2024 |
| Field Service Technician IV | $83,027 | $39.92 | Wheaton, IL | March 26, 2024 |
| Field Service Supervisor | $96,134 | $46.22 | Wheaton, IL | March 26, 2024 |
| Field Service Manager | $133,285 | $64.08 | Wheaton, IL | March 26, 2024 |
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Provides maintenance and technical support for company products at customer field locations. Installs new products or enhances existing ones and may provide training and best practices for on-site personnel. Determines when products should be replaced and recommends and plans upgrades. Identifies and troubleshoots malfunctions and conducts or schedules repairs. Develops detailed service reports to document service visits, issues, and troubleshooting actions and logs and tracks maintenance activities. Requires a high school diploma. Typically reports to a supervisor. Works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. Field Service Technician I Salaries in Wheaton, ILAlternate Job Titles:Electronic Equipment Field Support Technician I, Entry Field Service Rep. Electronic Equipment -On-call, Field Service Technician I
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Provides on-site support and technical assistance with various products or equipment. Installs, configures, troubleshoots, and maintains products/equipment. Identifies, analyzes, and repairs product failures. Orders and replaces parts as needed. Develops detailed service reports to document service visits, issues, and troubleshooting actions and logs and tracks maintenance activities. Answers basic customer questions about product features. May provide some customer training. Typically requires a bachelor's degree. Typically reports to a manager. Work is closely managed. Works on projects/matters of limited complexity in a support role. Typically requires 0-2 years of related experience. Field Service Engineer I Salaries in Wheaton, ILAlternate Job Titles:Entry Field Service Engineer, Field Customer Engineering - Entry, Technical Customer On-site Support I, Technical Field Service Engineer I, Field Service Engineer I
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Monitors an organization's telecommunications network. Tests and reviews an organization's telecommunications system to ensure dependable operation. Records and analyzes key performance metrics to monitor network conditions. Drafts and submits reports to assist with the development of telecommunications systems. Identifies network bottlenecks and recommends strategic improvements. Provides training and support on telecommunication functionality to customers. Typically requires a bachelor's degree. Typically reports to a manager. Work is closely managed. Works on projects/matters of limited complexity in a support role. Typically requires 0-2 years of related experience. Telecommunications Analyst I Salaries in Wheaton, ILAlternate Job Titles:Telecommunication Services Analyst I, Telecommunication/Voice Systems Analyst I, Telecommunications/Mobility Services Analyst I, Telecommunications Analyst I
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Provides maintenance and technical support for company products at customer field locations. Installs new products or enhances existing ones and may provide training and best practices for on-site personnel. Determines when products should be replaced and recommends and plans upgrades. Identifies and troubleshoots malfunctions and conducts or schedules repairs. Develops detailed service reports to document service visits, issues, and troubleshooting actions and logs and tracks maintenance activities. Requires a high school diploma. Typically reports to a supervisor. Works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Typically requires 1-3 years of related experience. Field Service Technician II Salaries in Wheaton, ILAlternate Job Titles:Electronic Equipment Field Support Technician II, Intermediate Field Service Rep. Electronic Equipment - On-call, Field Service Technician II
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Provides maintenance and technical support for company products at customer field locations. Installs new products or enhances existing ones and may provide training and best practices for on-site personnel. Determines when products should be replaced and recommends and plans upgrades. Identifies and troubleshoots malfunctions and conducts or schedules repairs. Develops detailed service reports to document service visits, issues, and troubleshooting actions and logs and tracks maintenance activities. Requires a high school diploma. Typically reports to a supervisor. Works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. Typically requires 3-5 years of related experience. Field Service Technician III Salaries in Wheaton, ILAlternate Job Titles:Electronic Equipment Field Support Technician III, Senior Field Service Rep. Electronic Equipment - On-call, Field Service Technician III
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Designs, develops, implements, maintains, and enhances telecommunication networks, systems and equipment. Analyzes existing networks and equipment and identifies opportunities for improvement. Develops solutions that meet business requirements. May require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. Typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. Telecommunications Engineer I Salaries in Wheaton, ILAlternate Job Titles:Entry Telecommunications Engineer, Field Service Engineer I - Telecommunications, Telecommunications Network Engineer I, Telecommunications Engineer I
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Directs field service activities to provide effective on-site support and technical assistance with various products or equipment. Plans and develops policies and procedures for on-site installation, troubleshooting, and maintenance of products/equipment to ensure proper function and maximize uptime. Reviews service contracts and directs support services. Develops methods, guidelines, and policies to facilitate efficient service delivery. Reviews service reports to monitor service performance and enhance customer satisfaction. Ensures all customer issues are satisfactorily resolved, utilizing engineering, manufacturing, and other teams as needed. Requires a bachelor's degree. Typically reports to senior management. Manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. Field Service Director Salaries in Wheaton, IL
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Provides maintenance and technical support for company products at customer field locations. Installs new products or enhances existing ones and may provide training and best practices for on-site personnel. Determines when products should be replaced and recommends and plans upgrades. Identifies and troubleshoots malfunctions and conducts or schedules repairs. Develops detailed service reports to document service visits, issues, and troubleshooting actions and logs and tracks maintenance activities. Requires a high school diploma. Typically reports to a supervisor. Independently performs a wide range of complex duties under general guidance from supervisors. Has gained full proficiency in a broad range of activities related to the job. Typically requires 5-7 years of related experience. Field Service Technician IV Salaries in Wheaton, IL
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Supervises field service personnel who perform on-site support and technical assistance with various products or equipment. Oversees installation, troubleshooting, and maintenance of products/equipment to ensure proper function and maximize uptime. Researches and answers difficult customer questions about product features or issues and recommends appropriate upgrades. Implements methods, guidelines, and policies to facilitate efficient service delivery. Acts as a source of guidance to assist with complex services or issues. Trains field service representatives to perform routine services and effectively handle customer complaints. Typically requires a bachelor's degree. Typically reports to a manager. Supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. Field Service Supervisor Salaries in Wheaton, ILAlternate Job Titles:Field Service Engineering Supervisor, Experienced, Technical Field Support Supervisor II, Field Service Supervisor
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Manages field service personnel to provide effective on-site support and technical assistance with various products or equipment. Plans and oversees installation, troubleshooting, and maintenance of products/equipment to ensure proper function and maximize uptime. Oversees the scheduling and training of field service representatives. Handles service contracts and directs support services. Develops methods, guidelines, and policies to facilitate efficient service delivery. Reviews service reports to monitor service performance and enhance customer satisfaction. Ensures all customer issues are satisfactorily resolved, utilizing engineering, manufacturing, and other teams as needed. Requires a bachelor's degree. Typically reports to a director. Manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. Field Service Manager Salaries in Wheaton, ILAlternate Job Titles:Field Customer Engineering Manager, Field Customer Support Manager, Technical Field Service Manager, Technical Support & Customer Service Manager, Field Service Manager