eCommerce Customer Service Representative Salary in Illinois

How much does an eCommerce Customer Service Representative make in Illinois? The average eCommerce Customer Service Representative salary in Illinois is $33,646 as of April 27, 2019, but the range typically falls between $28,522 and $40,215. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession. View the Cost of Living in Illinois

About Illinois    Illinois (/ˌɪlɪˈnɔɪ/ (listen) IL-ih-NOY) is a state in the Midwestern and Great Lakes region of the United States. It has the fifth largest gross dome....More

Job Description

eCommerce Customer Service Representative responds to customer web inquires regarding online merchandise or service orders. Assists customers with product selection, answers basic questions, and suggests various product options that are available. Being an eCommerce Customer Service Representative documents customer problems and inputs in ticketing system. Ensures prompt and proper resolution of customer queries by providing additional information or escalating/engaging others in the organization to provide a solution according to defined procedures. Additionally, eCommerce Customer Service Representative may require a bachelor's degree. Typically reports to a supervisor or manager. The eCommerce Customer Service Representative works on projects/matters of limited complexity in a support role. Work is closely managed. To be an eCommerce Customer Service Representative typically requires 0-2 years of related experience. (Copyright 2019 Salary.com)

Select a city to view specific salary and bonus information for eCommerce Customer Service Representative

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Location Avg. Salary Date Updated
Location Abingdon, IL Avg. Salary $32,742 Date Updated April 27, 2019
Location Adair, IL Avg. Salary $33,313 Date Updated April 27, 2019
Location Addieville, IL Avg. Salary $33,783 Date Updated April 27, 2019
Location Addison, IL Avg. Salary $36,724 Date Updated April 27, 2019
Location Akin, IL Avg. Salary $32,351 Date Updated April 27, 2019
Location Albany, IL Avg. Salary $31,951 Date Updated April 27, 2019
Location Albers, IL Avg. Salary $33,783 Date Updated April 27, 2019
Location Albion, IL Avg. Salary $31,703 Date Updated April 27, 2019
Location Alden, IL Avg. Salary $34,232 Date Updated April 27, 2019
Location Aledo, IL Avg. Salary $31,958 Date Updated April 27, 2019

Career Path for this job

  1. This Job:

    eCommerce Customer Service Representative

    0 - 2 years experience
    Bachelor's Degree

  2. Up a level:

    eCommerce Customer Service Representative Sr.

    2 - 4 years experience
    Bachelor's Degree

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