How much does a Customer Retention Representative I make in Indiana? The average Customer Retention Representative I salary in Indiana is $35,819 as of February 26, 2024, but the range typically falls between $31,995 and $41,035. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Customer Retention Representative I Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Customer Retention Representative I Salary $28,513 IN February 26, 2024
25th Percentile Customer Retention Representative I Salary $31,995 IN February 26, 2024
50th Percentile Customer Retention Representative I Salary $35,819 IN February 26, 2024
75th Percentile Customer Retention Representative I Salary $41,035 IN February 26, 2024
90th Percentile Customer Retention Representative I Salary $45,784 IN February 26, 2024
25% $31,995 10% $28,513 90% $45,784 75% $41,035 $35,819 50%(Median) Didn’t find job title? Click
Change Search Criteria

What skills does a Customer Retention Representative I need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Team Management: The ability of an individual or an organization to administer and coordinate a group of individuals to perform a task. Team management involves teamwork, communication, objective setting and performance appraisals.

2.

Prospecting: Prospecting is the first stage of the geological analysis (second – exploration) of a territory. It is the physical search for minerals, fossils, precious metals or mineral specimens, and is also known as fossicking. Prospecting is a small-scale form of mineral exploration which is an organised, large scale effort undertaken by commercial mineral companies to find commercially viable ore deposits. Prospecting is physical labour, involving traversing (traditionally on foot or on horseback), panning, sifting and outcrop investigation, looking for signs of mineralisation. In some areas a prospector must also make claims, meaning they must erect posts with the appropriate placards on all four corners of a desired land they wish to prospect and register this claim before they may take samples. In other areas publicly held lands are open to prospecting without staking a mining claim.

3.

Sales Process: Designing and implementing repeatable steps that a salesperson takes to move a prospect from an early-stage lead to a closed customer.

Team Management 16.52%
Prospecting 1.09%
Sales Process 0.56%
Others 81.83%

Job Description for Customer Retention Representative I

Customer Retention Representative I processes orders, prepares correspondence, and fulfills needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Representative I offers discounts or special deals as needed and within pre-established limits. Requires a high school diploma or equivalent. Additionally, Customer Retention Representative I typically reports to a supervisor or manager. The Customer Retention Representative I may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)... View full job description

Employers: Job Description Management Tool

See user submitted job responsibilities for Customer Retention Representative I.

Salary.com job board provides millions of Customer Retention Representative I information for you to search for. Click on search button below to see Customer Retention Representative I job openings or enter a new job title here.

Job Openings for Customer Retention Representative I in Indiana

Select a city to view specific salary and bonus information for Customer Retention Representative I

Loading results...
Location Avg. Salary Date Updated
Location Vincennes, IN Avg. Salary $33,293 Date Updated February 26, 2024
Location Advance, IN Avg. Salary $35,368 Date Updated February 26, 2024
Location Akron, IN Avg. Salary $34,419 Date Updated February 26, 2024
Location Alamo, IN Avg. Salary $33,501 Date Updated February 26, 2024
Location Albany, IN Avg. Salary $33,791 Date Updated February 26, 2024
Location Albion, IN Avg. Salary $34,339 Date Updated February 26, 2024
Location Alexandria, IN Avg. Salary $34,012 Date Updated February 26, 2024
Location Ambia, IN Avg. Salary $34,614 Date Updated February 26, 2024
Location Amboy, IN Avg. Salary $33,791 Date Updated February 26, 2024
Location Amo, IN Avg. Salary $34,790 Date Updated February 26, 2024

Career Path for Customer Retention Representative I

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Customer Retention Representative I, the upper level is Customer Retention Representative II and then progresses to Customer Retention Supervisor.

Not the job you're looking for? Search more salaries here:

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

  • Detailed skills and competency reports for specific positions
  • Job and employee pricing reports
  • Compensation data tools, salary structures, surveys and benchmarks.
Learn about CompAnalyst

Jobs with a similar salary range to Customer Retention Representative I : Associate Judge, Catering Consultant, Master Hair Stylist

Customer Retention Representative I Salary in Indiana
Customer Retention Representative I Salary Graph, Regional Distribution and Summary