How much does an Executive Response Manager make in Kansas? The average Executive Response Manager salary in Kansas is $95,105 as of February 26, 2024, but the range typically falls between $75,866 and $112,968. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Executive Response Manager Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Executive Response Manager Salary $58,349 KS February 26, 2024
25th Percentile Executive Response Manager Salary $75,866 KS February 26, 2024
50th Percentile Executive Response Manager Salary $95,105 KS February 26, 2024
75th Percentile Executive Response Manager Salary $112,968 KS February 26, 2024
90th Percentile Executive Response Manager Salary $129,231 KS February 26, 2024
25% $75,866 10% $58,349 90% $129,231 75% $112,968 $95,105 50%(Median) Didn’t find job title? Click
Change Search Criteria

What skills does an Executive Response Manager need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Leadership: Knowledge of and ability to employ effective strategies that motivate and guide other members within our business to achieve optimum results.

2.

Customer Satisfaction: Customer satisfaction (often abbreviated as CSAT, more correctly CSat) is a term frequently used in marketing. It is a measure of how products and services supplied by a company meet or surpass customer expectation. Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products, or its services (ratings) exceeds specified satisfaction goals." The Marketing Accountability Standards Board (MASB) endorses the definitions, purposes, and constructs of classes of measures that appear in Marketing Metrics as part of its ongoing Common Language in Marketing Project. In a survey of nearly 200 senior marketing managers, 71 percent responded that they found a customer satisfaction metric very useful in managing and monitoring their businesses. It is seen as a key performance indicator within business and is often part of a Balanced Scorecard. In a competitive marketplace where businesses compete for customers, customer satisfaction is seen as a key differentiator and increasingly has become a key element of business strategy.

3.

Support Services: Support Services means those activities provided to or on behalf of a person in the areas of personal care and assistance and property maintenance in order to allow a person to live in the least restrictive environment.

Leadership 5.82%
Customer Satisfaction 2.14%
Support Services 1.27%
Others 90.77%

Job Description for Executive Response Manager

Executive Response Manager oversees the resolution of customer complaints that have escalated to the highest level within the organization. Acts as a liaison with product/service suppliers to determine validity of complaints and design and implement product or process change to reduce the number of complaints. Being an Executive Response Manager requires a thorough knowledge of the products/services offered and extensive customer service skills. Exercises a large degree individual discretion. Additionally, Executive Response Manager may require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. To be an Executive Response Manager typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. (Copyright 2024 Salary.com)... View full job description

Employers: Job Description Management Tool

See user submitted job responsibilities for Executive Response Manager.

Salary.com job board provides millions of Executive Response Manager information for you to search for. Click on search button below to see Executive Response Manager job openings or enter a new job title here.

Job Openings for Executive Response Manager in Kansas

Select a city to view specific salary and bonus information for Executive Response Manager

Loading results...
Location Avg. Salary Date Updated
Location Abbyville, KS Avg. Salary $93,188 Date Updated February 26, 2024
Location Abilene, KS Avg. Salary $92,284 Date Updated February 26, 2024
Location Admire, KS Avg. Salary $91,380 Date Updated February 26, 2024
Location Agenda, KS Avg. Salary $92,298 Date Updated February 26, 2024
Location Agra, KS Avg. Salary $92,298 Date Updated February 26, 2024
Location Albert, KS Avg. Salary $93,188 Date Updated February 26, 2024
Location Alden, KS Avg. Salary $93,188 Date Updated February 26, 2024
Location Alexander, KS Avg. Salary $93,188 Date Updated February 26, 2024
Location Allen, KS Avg. Salary $91,380 Date Updated February 26, 2024
Location Alma, KS Avg. Salary $91,380 Date Updated February 26, 2024

Career Path for Executive Response Manager

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Executive Response Manager, the upper level is Customer Retention Supervisor and then progresses to Customer Retention Manager.

Not the job you're looking for? Search more salaries here:
See if your skills match up? Check skills for Executive Response Manager

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

  • Detailed skills and competency reports for specific positions
  • Job and employee pricing reports
  • Compensation data tools, salary structures, surveys and benchmarks.
Learn about CompAnalyst
Executive Response Manager Salary in Kansas
Executive Response Manager Salary Graph, Regional Distribution and Summary