Customer Service Trainer II Salary in Shreveport, Louisiana
How much does a Customer Service Trainer II make in Shreveport, LA? The average Customer Service Trainer II salary in Shreveport, LA is $50,460 as of May 25, 2023, but the range typically falls between $43,613 and $59,642. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
About Shreveport, Louisiana Shreveport is located in Northwest Louisiana. It is the center of the Ark-La-Tex region where Arkansas, Louisiana, and Texas meet. It is also part of ....More
Shreveport, Louisiana area prices were up 1.2% from a year ago View the Cost of Living in Shreveport, Louisiana
Job Description
Delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Instructs staff on service level standards, system tools, and policies and procedures. Provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. Occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. Typically requires 2 -4 years of related experience. (Copyright 2023 Salary.com)
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Career Path for this job
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Down a level:
Customer Service Trainer I
0 - 2 years experience
Bachelor's Degree -
This Job:
Customer Service Trainer II
2 - 4 years experience
Bachelor's Degree -
Up a level:
Customer Service Trainer III
4 - 7 years experience
Bachelor's Degree
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