How much does a Patient Experience Manager make in Massachusetts? The average Patient Experience Manager salary in Massachusetts is $145,911 as of March 26, 2024, but the range typically falls between $125,894 and $171,576. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile Patient Experience Manager Salary | $107,671 | MA | March 26, 2024 |
25th Percentile Patient Experience Manager Salary | $125,894 | MA | March 26, 2024 |
50th Percentile Patient Experience Manager Salary | $145,911 | MA | March 26, 2024 |
75th Percentile Patient Experience Manager Salary | $171,576 | MA | March 26, 2024 |
90th Percentile Patient Experience Manager Salary | $194,944 | MA | March 26, 2024 |
AMEN CLINICS, INC., A MEDICAL CORPORATION - Costa Mesa, CA
Three Oaks Hospice - Dallas, TX
Oak Street Health - New Orleans, LA
Healthcare Patient Care Coordinator
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Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Leadership: Knowledge of and ability to employ effective strategies that motivate and guide other members within our business to achieve optimum results.
Hospice Care: Hospice care is a type of care and philosophy of care that focuses on the palliation of a chronically ill, terminally ill or seriously ill patient's pain and symptoms, and attending to their emotional and spiritual needs. In Western society, the concept of hospice has been evolving in Europe since the 11th century. Then, and for centuries thereafter in Roman Catholic tradition, hospices were places of hospitality for the sick, wounded, or dying, as well as those for travelers and pilgrims. The modern concept of hospice includes palliative care for the incurably ill given in such institutions as hospitals or nursing homes, but also care provided to those who would rather spend their last months and days of life in their own homes. The first modern hospice care was created by Cicely Saunders in 1967. In the United States the term is largely defined by the practices of the Medicare system and other health insurance providers, which make hospice care available, either in an inpatient facility or at the patient's home, to patients with a terminal prognosis who are medically certified at hospice onset to have less than six months to live. According to the NHPCO [National Hospice and Palliative Care Organization] 2012 report on facts and figures of Hospice care, 66.4% received care in their place of residence and 26.1% in a Hospice inpatient facility. In the late 1970s the U.S. government began to view hospice care as a humane care option for the terminally ill. In 1982 Congress initiated the creation of the Medicare Hospice Benefit which became permanent in 1986. In 1993, President Clinton installed hospice as a guaranteed benefit and an accepted component of health care provisions. Outside the United States, the term hospice tends to be primarily associated with the particular buildings or institutions that specialize in such care (although so-called "hospice at home" services may also be available).[citation needed] Outside the United States such institutions may similarly provide care mostly in an end-of-life setting, but they may also be available for patients with other specific palliative care needs. Hospice care also involves assistance for patients’ families to help them cope with what is happening and provide care and support to keep the patient at home. Although the movement has met with some resistance, hospice has rapidly expanded through the United Kingdom, the United States and elsewhere.
HIPAA: The Health Insurance Portability and Accountability Act of 1996 is a federal law that required the creation of national standards to protect sensitive patient health information from being disclosed without the patient's consent or knowledge.
Patient Experience Manager manages the implementation of a patient experience strategy that supports the organization's mission, values, and goals. Oversees initiatives and projects to nurture and support a patient-centric culture across clinical, support, and administrative functions. Being a Patient Experience Manager collects, measures, and analyzes patient. family, and staff sentiment data and feedback to identify areas for improvement. Additionally, Patient Experience Manager coordinates role-based training to enhance each patient interaction. Requires a bachelor's degree. Typically reports to a director. The Patient Experience Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Patient Experience Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)... View full job description
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Location | Avg. Salary | Date Updated |
---|---|---|
Location Attleboro, MA | Avg. Salary $140,680 | Date Updated March 26, 2024 |
Location Barnstable, MA | Avg. Salary $142,156 | Date Updated March 26, 2024 |
Location Fitchburg, MA | Avg. Salary $142,960 | Date Updated March 26, 2024 |
Location Hyannis, MA | Avg. Salary $141,619 | Date Updated March 26, 2024 |
Location Leominster, MA | Avg. Salary $141,217 | Date Updated March 26, 2024 |
Location Malden, MA | Avg. Salary $150,336 | Date Updated March 26, 2024 |
Location Methuen, MA | Avg. Salary $143,229 | Date Updated March 26, 2024 |
Location Newton, MA | Avg. Salary $150,336 | Date Updated March 26, 2024 |
Location Revere, MA | Avg. Salary $150,336 | Date Updated March 26, 2024 |
Location Weymouth, MA | Avg. Salary $146,447 | Date Updated March 26, 2024 |
A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.
For Patient Experience Manager, the first career path typically progresses to Chief Patient Experience Officer.
Salary.com's CompAnalyst platform offers:
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Chief Patient Experience Officer | Experience | EducationBachelors | Salary Compared to This Job |
Job Title Customer Experience Analyst | Experience 4 - 7 | EducationBachelors | Salary Compared to This Job |
Job Title Customer Experience Coordinator | Experience 3 - 5 | EducationAssociates | Salary Compared to This Job |
Job Title Customer Experience Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
Job Title Customer Experience Senior Manager | Experience | EducationBachelors | Salary Compared to This Job |
Jobs with different levels of education may pay very differently. Check the Patient Experience Manager salary of your education level.
A job category is a classification or grouping of job positions that share similar characteristics, functions, or industries. Patient Experience Manager salary varies from category to category. Click below to see Patient Experience Manager salary in different categories.
About Massachusetts Massachusetts is the 7th-smallest state in the United States. It is located in the New England region of the northeastern United States and has an are....More
Skills associated with Patient Experience Manager: Training Needs Analysis, Change Management, Information Gathering, Operational Policy Development ...More
Recently searched related titles: Patient Services Manager, System Patient Experience Manager
Jobs with a similar salary range to Patient Experience Manager : Director of Inpatient Services, Director of Patient Services
Salary estimation for Patient Experience Manager at companies like : First Natl Bank of Boston-tte, Decompression Inc, Somerset Regional Water Resources LLC
Jobs with a similar salary range to Patient Experience Manager : Patient Experience Director