How much does a Front Office Manager - Casino make in Maryland? The average Front Office Manager - Casino salary in Maryland is $71,828 as of March 26, 2024, but the range typically falls between $53,461 and $78,487. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile Front Office Manager - Casino Salary | $36,739 | MD | March 26, 2024 |
25th Percentile Front Office Manager - Casino Salary | $53,461 | MD | March 26, 2024 |
50th Percentile Front Office Manager - Casino Salary | $71,828 | MD | March 26, 2024 |
75th Percentile Front Office Manager - Casino Salary | $78,487 | MD | March 26, 2024 |
90th Percentile Front Office Manager - Casino Salary | $84,549 | MD | March 26, 2024 |
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Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Billing: Billing refers to the aspect of banking, whereby someone is charged accurately for what item they purchased.
Customer Satisfaction: Customer satisfaction (often abbreviated as CSAT, more correctly CSat) is a term frequently used in marketing. It is a measure of how products and services supplied by a company meet or surpass customer expectation. Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products, or its services (ratings) exceeds specified satisfaction goals." The Marketing Accountability Standards Board (MASB) endorses the definitions, purposes, and constructs of classes of measures that appear in Marketing Metrics as part of its ongoing Common Language in Marketing Project. In a survey of nearly 200 senior marketing managers, 71 percent responded that they found a customer satisfaction metric very useful in managing and monitoring their businesses. It is seen as a key performance indicator within business and is often part of a Balanced Scorecard. In a competitive marketplace where businesses compete for customers, customer satisfaction is seen as a key differentiator and increasingly has become a key element of business strategy.
Front Office Manager - Casino manages the front office personnel. Ensures quality customer service, oversees the daily operation of services for the casino and the execution of contracts, deposits, and billing. Being a Front Office Manager - Casino may require a bachelor's degree in area of specialty. Typically reports to a director. The Front Office Manager - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Front Office Manager - Casino typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)... View full job description
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Location | Avg. Salary | Date Updated |
---|---|---|
Location Dundalk, MD | Avg. Salary $71,619 | Date Updated March 26, 2024 |
Location Abell, MD | Avg. Salary $77,193 | Date Updated March 26, 2024 |
Location Aberdeen, MD | Avg. Salary $70,156 | Date Updated March 26, 2024 |
Location Aberdeen Proving Ground, MD | Avg. Salary $70,574 | Date Updated March 26, 2024 |
Location Abingdon, MD | Avg. Salary $70,226 | Date Updated March 26, 2024 |
Location Accident, MD | Avg. Salary $62,353 | Date Updated March 26, 2024 |
Location Accokeek, MD | Avg. Salary $77,402 | Date Updated March 26, 2024 |
Location Adamstown, MD | Avg. Salary $75,730 | Date Updated March 26, 2024 |
Location Allen, MD | Avg. Salary $74,058 | Date Updated March 26, 2024 |
Location Andrews Air Force Base, MD | Avg. Salary $77,541 | Date Updated March 26, 2024 |
A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.
For Front Office Manager - Casino, the first career path typically progresses to General Manager - Casino.
Salary.com's CompAnalyst platform offers:
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Jobs with different levels of education may pay very differently. Check the Front Office Manager - Casino salary of your education level.
A job category is a classification or grouping of job positions that share similar characteristics, functions, or industries. Front Office Manager - Casino salary varies from category to category. Click below to see Front Office Manager - Casino salary in different categories.
About Maryland Maryland (US: /ˈmɛrələnd/ (listen) MERR-əl-ənd) is a state in the Mid-Atlantic region of the United States, bordering Virginia, West Virginia, and the....More
Skills associated with Front Office Manager - Casino: Contract Management Software, Service Management, Office Management, Hospitality Management ...More
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