What is the average Concierge Casino salary for Potomac, MD?
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As of March 26, 2024, the average Concierge Casino salary in Potomac, MD is $130,818. The chart below represents localized salaries for some of our most popular Concierge Casino job titles in Potomac, MD. Salaries can vary greatly depending on numerous factors, including position, location, years of experience, and level of education. Salary.com’s team of Certified Compensation Professionals analyzed survey data collected from thousands of HR departments at companies of all sizes and industries to compile a range of salaries for various Concierge Casino job titles in Potomac, MD. Apply your personal criteria to one of the job titles below to get your personalized salary estimate.
Concierge Casino Salaries in Potomac, MD
| Job Title | Salary | Hourly Rate | Location | Date Updated |
| Concierge | $40,762 | $19.60 | Potomac, MD | March 26, 2024 |
| Concierge Manager | $41,420 | $19.91 | Potomac, MD | March 26, 2024 |
| Security Guard - Casino | $35,435 | $17.04 | Potomac, MD | March 26, 2024 |
| Cage Clerk - Casino | $36,461 | $17.53 | Potomac, MD | March 26, 2024 |
| Casino Shift Manager | $88,349 | $42.48 | Potomac, MD | March 26, 2024 |
| General Manager - Casino | $192,142 | $92.38 | Potomac, MD | March 26, 2024 |
| Security Director - Casino | $102,173 | $49.12 | Potomac, MD | March 26, 2024 |
| Cage Manager - Casino | $79,992 | $38.46 | Potomac, MD | March 26, 2024 |
| Catering Manager - Casino | $58,672 | $28.21 | Potomac, MD | March 26, 2024 |
| Cage Cashier - Casino | $40,357 | $19.40 | Potomac, MD | March 26, 2024 |
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Acts as a guest liaison. May make travel arrangements or dining reservations, or procure tickets for guests. Offers suggestions for local attractions or areas of interest. Handles or appropriately escalates guests' customer service issues. Requires a high school diploma or equivalent. Typically reports to a supervisor. Works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. Concierge Salaries in Potomac, MDAlternate Job Titles:Casino Guest Services Concierge, ConciergeCategory : Hotel, Gaming, Leisure, and Travel
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Responsible for managing concierge services and operations. Ensures concierge services help guests with reservations, travel arrangements, and suggestions for attractions or activities. Coaches concierge staff in customer service, and handles escalated customer service issues as needed. Monitors staff scheduling and shifts. Coordinates with hotel departments to deliver customer satisfaction and resolve problems. May require an associate degree or equivalent. Typically reports to a head of a unit/department. Supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. Concierge Manager Salaries in Potomac, MDAlternate Job Titles:Hospitality Services Manager, Concierge ManagerCategory : Hotel, Gaming, Leisure, and Travel
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Patrols casino property and ensures the safety of employees and guests. Responds to emergencies as needed. Notifies local police department when backup is necessary. May require a high school diploma or its equivalent. Typically reports to a supervisor. May require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. Security Guard - Casino Salaries in Potomac, MDAlternate Job Titles:Security Officer - Casino, Security Guard - Casino
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Facilitates operations of the casino cage. Duties include assisting with credit checks, verifying credit references, and aiding customers with safe deposit boxes. Requires a high school diploma or its equivalent. Typically reports to a supervisor. May require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. Cage Clerk - Casino Salaries in Potomac, MDAlternate Job Titles:Cage Credit Clerk - Casino, Cage Clerk - CasinoCategory : Hotel, Gaming, Leisure, and Travel
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Oversees the casino activities during an assigned shift. Coordinates with departments to ensure total customer satisfaction and operational efficiency. Ensures compliance with federal and state gaming regulations. Maintains visual presence on casino floor. Enforces corrective action against individuals caught cheating. May require a high school diploma or its equivalent. Typically reports to a head of a unit/department. Manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. Casino Shift Manager Salaries in Potomac, MDAlternate Job Titles:Casino Operations Shift Manager, Casino Shift ManagerCategory : Hotel, Gaming, Leisure, and Travel
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Manages all aspects of the casino including operations, staffing, and customer satisfaction. Directs managers of all casino departments to ensure operations align with organizational goals and strategies. Monitors all operating costs, budgets, and forecasts to ensure that the organization meets financial goals. Requires a bachelor's degree. Typically reports to chief executive officer. Manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. General Manager - Casino Salaries in Potomac, MDAlternate Job Titles:Casino General Manager, General Manager - CasinoCategory : Hotel, Gaming, Leisure, and Travel
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Directs and oversees the casino's security function. Responsible for the overall safety of guests, customers, and employees. May recruit, interview, and select employees to fill vacant positions. May require a bachelor's degree in area of specialty. Typically reports to a top management. Typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. Security Director - Casino Salaries in Potomac, MDAlternate Job Titles:Director of Casino Security, Security Director - CasinoCategory : Hotel, Gaming, Leisure, and Travel
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Manages all operations of the casino cage. Ensures proper staffing, customer satisfaction, and accurate accounting of transactions. Requires an associate degree. Typically reports to a head of a unit/department. Manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. Cage Manager - Casino Salaries in Potomac, MDAlternate Job Titles:Cage Operations Manager - Casino, Cage Manager - CasinoCategory : Hotel, Gaming, Leisure, and Travel
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Responsible for operation and execution of the culinary aspects of events at the casino. Coordinates menus, supervises wait staff, and assists in staff training and approving payroll records. May require a bachelor's degree in area of specialty. Typically reports to a head of a unit/department. Supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. Catering Manager - Casino Salaries in Potomac, MDAlternate Job Titles:Manager of Casino Catering Operations, Catering Manager - Casino
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Handles financial transactions including exchanging cash for casino tokens, performing credit checks, and cashing checks. Accounts for all transactions and balances books to ensure accuracy. Requires a high school diploma or equivalent. Typically reports to a supervisor. Works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Typically requires 1-3 years of related experience. Cage Cashier - Casino Salaries in Potomac, MDAlternate Job Titles:Fill Bank Cage Cashier - Casino, Cage Cashier - CasinoCategory : Hotel, Gaming, Leisure, and Travel