How much does a Contact Center Representative I - Outbound make in Auburn, ME? The average Contact Center Representative I - Outbound salary in Auburn, ME is $37,128 as of April 24, 2024, but the range typically falls between $31,571 and $42,208. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

Contact Center Representative I - Outbound Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Contact Center Representative I - Outbound Salary $26,511 Auburn,ME April 24, 2024
25th Percentile Contact Center Representative I - Outbound Salary $31,571 Auburn,ME April 24, 2024
50th Percentile Contact Center Representative I - Outbound Salary $37,128 Auburn,ME April 24, 2024
75th Percentile Contact Center Representative I - Outbound Salary $42,208 Auburn,ME April 24, 2024
90th Percentile Contact Center Representative I - Outbound Salary $46,832 Auburn,ME April 24, 2024
25% $31,571 10% $26,511 90% $46,832 75% $42,208 $37,128 50%(Median) Didn’t find job title? Click
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What skills does a Contact Center Representative I - Outbound need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.

2.

Customer Contact: Customer Contact is the process of handling a query of the customer before, during, and after the purchase of any product or service.

3.

Data Entry: Transcribing information into an electronic medium such as a computer or other electronic device.

Customer Service 21.48%
Customer Contact 1.51%
Data Entry 0.95%
Others 76.06%

Job Description for Contact Center Representative I - Outbound

Contact Center Representative I - Outbound initiates calls to current and potential customers to sell and upsell products and services. Uses standard scripts and procedures to promote products and services. Being a Contact Center Representative I - Outbound processes orders and documents customer requests, interactions, outcomes, and feedback in the system. May make follow up calls to confirm details of orders or provide additional information. Additionally, Contact Center Representative I - Outbound requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative I - Outbound works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)... View full job description

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Job Openings for Contact Center Representative I - Outbound in Auburn, ME
  • Company Overview. Blink Health is a healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our tw...
    - 2 Months Ago
  • Description. Looking for a career that ignites your passion, challenges your skills, and rewards your efforts. Your search ends here, at Matrix - where we ...
    - 3 Months Ago
  • Description. Position Description. The Call Center Sales Representative will interact with, and be the liaison for, both current and potential patients. A ...
    - 2 Months Ago
  • Full Time. 7a - 3p. Saint Francis Cancer Center Infusion. Oncology Experience is a Must. Monday - Friday. 0730 - 1800. No Weekends. No Holidays. Job Summar...
    - 1 Month Ago
  • Full Time. 7p - 7a. $11,000 sign on bonus eligibility, per guidelines. 7p - 7a and every other weekend. Job Summary: Coordinates activities of personnel on...
    - 2 Months Ago

Career Path for Contact Center Representative I - Outbound

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Contact Center Representative I - Outbound, the upper level is Contact Center Representative II - Outbound and then progresses to Outbound Contact Center Supervisor.

Those that have already made the climb...
Patricia B. Prichep, Senior Vice President of Operations and Corporate Secretary
CEL-SCI Corporation, a clinical-stage biotechnology company, engages in the research and development of immune system therapy for the treatment of cancer and other diseases in the United States. The company's lead immunotherapy is Multikine, which has completed Phase 3 clinical trials for the potential treatment of cer... More
Fiscal Year Ended in 2022
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Contact Center Representative I - Outbound salary varies from city to city. Compared with national average salary of Contact Center Representative I - Outbound, the highest Contact Center Representative I - Outbound salary is in San Francisco, CA, where the Contact Center Representative I - Outbound salary is 25.0% above. The lowest Contact Center Representative I - Outbound salary is in Miami, FL, where the Contact Center Representative I - Outbound salary is 3.5% lower than national average salary.

City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-3.5%
City, State Chicago, IL Compared to national average
+ 4.9%
City, State Boston, MA Compared to national average
+ 12.1%
City, State New York, NY Compared to national average
+ 16.8%
City, State Dallas, TX Compared to national average
-1.3%

Take just three simple steps below to generate your own personalized salary report

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Understand the total compensation opportunity for a Contact Center Representative I - Outbound, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
31571
42208
37128

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
35695
47796
40017
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Contact Center Representative I - Outbound in Auburn, ME. The base salary for Contact Center Representative I - Outbound ranges from $31,571 to $42,208 with the average base salary of $37,128. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $35,695 to $47,796 with the average total cash compensation of $40,017.
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31571
42208

 

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About Auburn, Maine    Auburn is a city in and the county seat of Androscoggin County, Maine, United States. The population was 23,055 at the 2010 census. Auburn and Lewisto....More

Auburn, Maine  area prices were up 1.6% from a year ago    View the Cost of Living in Auburn, Maine

Contact Center Representative I - Outbound Salary in popular cities: PortlandLewistonBangor

Skills associated with Contact Center Representative I - Outbound: Customer Relationship Management (CRM) software, Order Processing, Service Desk Management, Customer Service Help Desk Software ...More

Recently searched related titles: Outbound Call Center Representative

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