How much does a Patient Relations Representative make in Michigan? The average Patient Relations Representative salary in Michigan is $46,146 as of February 26, 2024, but the range typically falls between $40,340 and $54,264. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Patient Relations Representative Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Patient Relations Representative Salary $35,053 MI February 26, 2024
25th Percentile Patient Relations Representative Salary $40,340 MI February 26, 2024
50th Percentile Patient Relations Representative Salary $46,146 MI February 26, 2024
75th Percentile Patient Relations Representative Salary $54,264 MI February 26, 2024
90th Percentile Patient Relations Representative Salary $61,655 MI February 26, 2024
25% $40,340 10% $35,053 90% $61,655 75% $54,264 $46,146 50%(Median) Didn’t find job title? Click
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What skills does a Patient Relations Representative need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.

2.

Dialysis: Utilizing knowledge of dialysis principles and procedures to treat individuals who suffer from kidney failure to regain normal kidney function.

3.

Futures: Futures are derivative financial contracts obligating the buyer to purchase an asset or the seller to sell an asset at a predetermined future date and set price.

Customer Service 16.07%
Dialysis 2.28%
Futures 1.77%
Others 79.88%

Job Description for Patient Relations Representative

Patient Relations Representative acts as a liaison between patients, families, and the healthcare organization to support patient-centric care delivery. Communicates patients' questions, concerns, and issues to appropriate staff members, follows up, and facilitates solutions as needed. Being a Patient Relations Representative explains policies, procedures, rights, and applicable regulations to patients and provides informational resources about available services. Working with multi-disciplinary teams may make recommendations for improvements to the patient experience. Additionally, Patient Relations Representative may participate in discharge processes or administer patient satisfaction surveys. Follows all applicable regulations regarding patient information privacy policies. Requires a high school diploma. Typically reports to a supervisor. The Patient Relations Representative works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Patient Relations Representative typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)... View full job description

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Job Openings for Patient Relations Representative in Michigan

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Location Avg. Salary Date Updated
Location Taylor, MI Avg. Salary $46,971 Date Updated February 26, 2024
Location Acme, MI Avg. Salary $43,849 Date Updated February 26, 2024
Location Ada, MI Avg. Salary $45,124 Date Updated February 26, 2024
Location Addison, MI Avg. Salary $47,007 Date Updated February 26, 2024
Location Adrian, MI Avg. Salary $46,199 Date Updated February 26, 2024
Location Afton, MI Avg. Salary $43,235 Date Updated February 26, 2024
Location Ahmeek, MI Avg. Salary $44,198 Date Updated February 26, 2024
Location Akron, MI Avg. Salary $43,284 Date Updated February 26, 2024
Location Alanson, MI Avg. Salary $43,235 Date Updated February 26, 2024
Location Alba, MI Avg. Salary $43,235 Date Updated February 26, 2024

Career Path for Patient Relations Representative

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Patient Relations Representative, the first career path typically progresses to Operating Room Supervisor.

Additionally, the second career path typically starts with a Patient Relations Supervisor position, and then progresses to Patient Relations Manager.

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Jobs with a similar salary range to Patient Relations Representative : Patient Access Rep, Bilingual Patient Advocate, Patient Access Lead

Patient Relations Representative Salary in Michigan
Patient Relations Representative Salary Graph, Regional Distribution and Summary