How much does an Outbound Contact Center Manager make in Mississippi? The average Outbound Contact Center Manager salary in Mississippi is $88,649 as of April 24, 2024, but the range typically falls between $77,456 and $98,789. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile Outbound Contact Center Manager Salary | $67,266 | MS | April 24, 2024 |
25th Percentile Outbound Contact Center Manager Salary | $77,456 | MS | April 24, 2024 |
50th Percentile Outbound Contact Center Manager Salary | $88,649 | MS | April 24, 2024 |
75th Percentile Outbound Contact Center Manager Salary | $98,789 | MS | April 24, 2024 |
90th Percentile Outbound Contact Center Manager Salary | $108,020 | MS | April 24, 2024 |
Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Inside Sales: Selling products or services remotely via phone, email, and other digital channels.
Life Insurance: Life Insurance can be defined as a contract between an insurance policy holder and an insurance company, where the insurer promises to pay a sum of money in exchange for a premium, upon the death of an insured person or after a set period
Outbound Contact Center Manager manages outbound call center operations and agents that sell products or services to new and existing customers. Develops standards and monitors metrics and targets for call volume, sales, and timeliness. Being an Outbound Contact Center Manager implements sales and product training to ensure staff is updated on product and service offerings and upsell techniques. Sets and communicates operational policies and procedures. Additionally, Outbound Contact Center Manager may require a bachelor's degree. Typically reports to a director. The Outbound Contact Center Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Outbound Contact Center Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)... View full job description
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Location | Avg. Salary | Date Updated |
---|---|---|
Location Olive Branch, MS | Avg. Salary $92,724 | Date Updated April 24, 2024 |
Location Abbeville, MS | Avg. Salary $92,425 | Date Updated April 24, 2024 |
Location Aberdeen, MS | Avg. Salary $84,177 | Date Updated April 24, 2024 |
Location Ackerman, MS | Avg. Salary $83,879 | Date Updated April 24, 2024 |
Location Algoma, MS | Avg. Salary $83,879 | Date Updated April 24, 2024 |
Location Alligator, MS | Avg. Salary $87,456 | Date Updated April 24, 2024 |
Location Amory, MS | Avg. Salary $83,879 | Date Updated April 24, 2024 |
Location Anguilla, MS | Avg. Salary $87,556 | Date Updated April 24, 2024 |
Location Arcola, MS | Avg. Salary $88,351 | Date Updated April 24, 2024 |
Location Arkabutla, MS | Avg. Salary $92,425 | Date Updated April 24, 2024 |
Salary.com's CompAnalyst platform offers:
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Contact Center Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Representative I - Outbound | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Representative II - Outbound | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Representative III - Outbound | Experience 3 - 5 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Senior Manager | Experience | EducationBachelors | Salary Compared to This Job |
Jobs with different levels of education may pay very differently. Check the Outbound Contact Center Manager salary of your education level.
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About Mississippi Mississippi is bordered to the north by Tennessee, to the east by Alabama, to the south by Louisiana and a narrow coast on the Gulf of Mexico; and to ....More
Skills associated with Outbound Contact Center Manager: Escalation Management, Service Design, Evaluate Sales Performance, VoIP Software ...More
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