Salary for
Member Services Representative, Sr. in the United States

How much does a Member Services Representative, Sr. earn in the United States? The average Member Services Representative, Sr. salary in the United States is $44,945 as of March 28, 2019, but the range typically falls between $40,738 and $50,576. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.  View Cost of Living in Major Cities

Job Description

Addresses more complex health plan or HMO member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for receiving, responding to, and directing member phone calls and written requests. Provides available information upon request and researches or escalates issues as appropriate. Maintains confidentiality per HIPAA guidelines. Requires a high school diploma or its equivalent. Typically reports to a supervisor or manager. Has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. Typically requires 3-5 years of related experience.

Take just three simple steps below to generate your own personalized salary report.

Salary range for a Member Services Representative, Sr.
Customize your search to determine an exact salary target
Step of 3

Understand the total compensation opportunity for a Member Services Representative, Sr., base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
40738
50576
44945

Average Total Compensation

Includes bonus, healthcare, and retirement

 
 
 
41708
52193
45932
These charts show the average base salary (core compensation), as well as the average total compensation for the job of Member Services Representative, Sr. in the United States. The base salary for Member Services Representative, Sr. ranges from $40,738 to $50,576 with the average base salary of $44,945. The total compensation, which includes bonus, health and retirement, can vary anywhere from $41,708 to $52,193 with the average total compensation of $45,932.
Step of 3

Discover how your pay is adjusted for skills, experience, and other factors

How much should you be paid?

For a real-time salary target, tell us more about your role in the four categories below.

40738
50576
Your Salary

 

Step of 3

Recalculate your target pay based on your unique skills and experiences

Career Path for this job

  1. Down a level:

    Member Services Representative

    1 - 3 years experience
    High School Diploma or Tech Certificate

  2. This Job:

    Member Services Representative, Sr.

    3 - 5 years experience
    High School Diploma or Tech Certificate

  3. Up a level:

    Member Services Supervisor

    3 + years experience
    High School Diploma or Tech Certificate

Salary for

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

  • Detailed skills and competency reports for specific positions
  • Job and employee pricing reports
  • Compensation data tools, salary structures, surveys and benchmarks.
Learn about CompAnalyst
Job Openings for Member Services Representative, Sr.