Salary for
Member Services Representative in the United States

How much does a Member Services Representative earn in the United States? The average Member Services Representative salary in the United States is $33,622 as of March 28, 2019, but the range typically falls between $30,972 and $37,576. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.  View Cost of Living in Major Cities

Job Description

Addresses member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for receiving, responding to, and directing member phone calls, or written questions. Provides available information upon request and researches or escalates issues as appropriate. Maintains confidentiality per HIPAA guidelines. Requires a high school diploma or its equivalent. Typically reports to a supervisor or manager. Gaining or has attained full proficiency in a specific area of discipline. Works under moderate supervision. Typically requires 1-3 years of related experience.

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Salary range for a Member Services Representative
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Average Base Salary

Core compensation

 
 
 
30972
37576
33622

Average Total Compensation

Includes bonus, healthcare, and retirement

 
 
 
31234
37901
33811
These charts show the average base salary (core compensation), as well as the average total compensation for the job of Member Services Representative in the United States. The base salary for Member Services Representative ranges from $30,972 to $37,576 with the average base salary of $33,622. The total compensation, which includes bonus, health and retirement, can vary anywhere from $31,234 to $37,901 with the average total compensation of $33,811.
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30972
37576
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Career Path for this job

  1. This Job:

    Member Services Representative

    1 - 3 years experience
    High School Diploma or Tech Certificate

  2. Up a level:

    Member Services Representative, Sr.

    3 - 5 years experience
    High School Diploma or Tech Certificate

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Job Openings for Member Services Representative