Salary for
Member Services Supervisor in the United States

How much does a Member Services Supervisor earn in the United States? The average Member Services Supervisor salary in the United States is $57,447 as of March 28, 2019, but the range typically falls between $52,153 and $64,255. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.  View Cost of Living in Major Cities

Job Description

Supervises a group of member services representatives that address health plan or HMO member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for researching more complex questions, investigating the cause of the issue, and responding to members on escalated issues. Assists with hiring, training, ongoing monitoring and QA, performance evaluations and any corrective actions of member services representatives. Requires a high school diploma or its equivalent. Typically reports to a manager. Supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. Typically requires 3 years experience in the related area as an individual contributor.

Take just three simple steps below to generate your own personalized salary report.

Salary range for a Member Services Supervisor
Customize your search to determine an exact salary target
Step of 3

Understand the total compensation opportunity for a Member Services Supervisor, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
52153
64255
57447

Average Total Compensation

Includes bonus, healthcare, and retirement

 
 
 
53456
67085
60038
These charts show the average base salary (core compensation), as well as the average total compensation for the job of Member Services Supervisor in the United States. The base salary for Member Services Supervisor ranges from $52,153 to $64,255 with the average base salary of $57,447. The total compensation, which includes bonus, health and retirement, can vary anywhere from $53,456 to $67,085 with the average total compensation of $60,038.
Step of 3

Discover how your pay is adjusted for skills, experience, and other factors

How much should you be paid?

For a real-time salary target, tell us more about your role in the four categories below.

52153
64255
Your Salary

 

Step of 3

Recalculate your target pay based on your unique skills and experiences

Career Path for this job

  1. This Job:

    Member Services Supervisor

    3 + years experience
    High School Diploma or Tech Certificate

  2. Up a level:

    Member Services Manager

    5 + years experience
    Bachelor's Degree

Salary for

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

  • Detailed skills and competency reports for specific positions
  • Job and employee pricing reports
  • Compensation data tools, salary structures, surveys and benchmarks.
Learn about CompAnalyst
Job Openings for Member Services Supervisor