Merchant Card Customer Service Manager Salary in the United States

How much does a Merchant Card Customer Service Manager make in the United States? The average Merchant Card Customer Service Manager salary in the United States is $55,366 as of April 27, 2019, but the range typically falls between $41,999 and $59,203. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.  View the Cost of Living in Major Cities

Job Description

Merchant Card Customer Service Manager manages a team of merchant card customer service representatives. Establishes service standards and monitoring processes to identify and resolve performance issues with team or service systems and procedures. Being a Merchant Card Customer Service Manager provides development and training that ensure the team is prepared to provide efficient service. Coordinates with other internal functions to provide any technical or other services that are needed. Additionally, Merchant Card Customer Service Manager recommends changes to products or services to fulfill customer needs and to address new or unmet business needs. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Merchant Card Customer Service Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Merchant Card Customer Service Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2019 Salary.com)

Take just three simple steps below to generate your own personalized salary report.

Step of 3

Understand the total compensation opportunity for a Merchant Card Customer Service Manager, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
41999
59203
55366

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
48587
74549
67261
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Merchant Card Customer Service Manager in the United States. The base salary for Merchant Card Customer Service Manager ranges from $41,999 to $59,203 with the average base salary of $55,366. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $48,587 to $74,549 with the average total cash compensation of $67,261.
Step of 3

Discover how your pay is adjusted for skills, experience, and other factors

How much should you be paid?

For a real-time salary target, tell us more about your role in the four categories below.

41999
59203

 

Step of 3

Recalculate your target pay based on your unique skills and experiences

Salary for

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

  • Detailed skills and competency reports for specific positions
  • Job and employee pricing reports
  • Compensation data tools, salary structures, surveys and benchmarks.
Learn about CompAnalyst
Job Openings for Merchant Card Customer Service Manager