How much does a Merchant Chargeback Analyst make hourly in the United States? The average hourly wage for a Merchant Chargeback Analyst in the United States is $20 as of February 26, 2024, but the range typically falls between $18 and $22. Hourly rate can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

Merchant Chargeback Analyst Salaries by Percentile
Percentile Hourly Pay Rate Location Last Updated
10th Percentile Merchant Chargeback Analyst Salary $16 US February 26, 2024
25th Percentile Merchant Chargeback Analyst Salary $18 US February 26, 2024
50th Percentile Merchant Chargeback Analyst Salary $20 US February 26, 2024
75th Percentile Merchant Chargeback Analyst Salary $22 US February 26, 2024
90th Percentile Merchant Chargeback Analyst Salary $24 US February 26, 2024
25% $18 10% $16 90% $24 75% $22 $20 50%(Median) Didn’t find job title? Click
Change Search Criteria

What skills does a Merchant Chargeback Analyst need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.

2.

Credit Card: A credit card is a type of credit facility, provided by banks that allow customers to borrow funds within a pre-approved credit limit.

3.

Debit Card: A Debit Card is a card issued by a bank allowing the holder to transfer money electronically to another bank account when making a purchase.

Customer Service 14.23%
Credit Card 2.62%
Debit Card 0.75%
Others 82.4%

Job Description for Merchant Chargeback Analyst

Merchant Chargeback Analyst is responsible for investigating and reversing credit card charges disputed by the account holder. Processes refunds to the merchant or cardholder; Tracks chargebacks and refers fraudulent activity to the appropriate department. Being a Merchant Chargeback Analyst may require a bachelor's degree. Typically reports to a supervisor or manager. The Merchant Chargeback Analyst works on projects/matters of limited complexity in a support role. Work is closely managed. To be a Merchant Chargeback Analyst typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)... View full job description

Employers: Job Description Management Tool

See user submitted job responsibilities for Merchant Chargeback Analyst.

Salary.com job board provides millions of Merchant Chargeback Analyst information for you to search for. Click on search button below to see Merchant Chargeback Analyst job openings or enter a new job title here.

Job Openings for Merchant Chargeback Analyst

Career Path for Merchant Chargeback Analyst

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Merchant Chargeback Analyst, the upper level is Merchant Chargeback Analyst Sr. and then progresses to Merchant Chargeback Supervisor.

Those that have already made the climb...
Pamela J. Shelley-Kessler, Co-President, Chief Financial Officer and Corporate Secretary
LTC is a real estate investment trust (REIT) investing in seniors housing and health care properties primarily through sale-leasebacks, mortgage financing, joint-ventures and structured finance solutions including preferred equity and mezzanine lending. LTC's investment portfolio includes 208 properties in 27 states wi... More
Fiscal Year Ended in 2022
Not the job you're looking for? Search more salaries here:
See if your skills match up? Check skills for Merchant Chargeback Analyst

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

  • Detailed skills and competency reports for specific positions
  • Job and employee pricing reports
  • Compensation data tools, salary structures, surveys and benchmarks.
Learn about CompAnalyst

Merchant Chargeback Analyst salary varies from city to city. Compared with national average salary of Merchant Chargeback Analyst, the highest Merchant Chargeback Analyst salary is in San Francisco, CA, where the Merchant Chargeback Analyst salary is 25.0% above. The lowest Merchant Chargeback Analyst salary is in Miami, FL, where the Merchant Chargeback Analyst salary is 2.9% lower than national average salary.

City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-2.9%
City, State Chicago, IL Compared to national average
+ 5.5%
City, State Boston, MA Compared to national average
+ 12.7%
City, State New York, NY Compared to national average
+ 17.5%
City, State Dallas, TX Compared to national average
-0.7%

Take just three simple steps below to generate your own personalized salary report

Step 1 of 3

Understand the total hourly compensation opportunity for a Merchant Chargeback Analyst, hourly wage plus other pay elements

Average Hourly Wage

Core compensation

 
 
 
18
22
20

Average Total Hourly Cash Compensation

Includes base and short-term incentives

 
 
 
18
22
20
These charts show the average hourly wage (core compensation), as well as the average total hourly cash compensation for the job of Merchant Chargeback Analyst in the United States. The average hourly rate for Merchant Chargeback Analyst ranges from $18 to $22 with the average hourly pay of $20. The total hourly cash compensation, which includes base and short-term incentives, can vary anywhere from $18 to $22 with the average total hourly cash compensation of $20.
Step 2 of 3

Discover how your pay is adjusted for skills, experience, and other factors

How much should you be paid?

For a real-time salary target, tell us more about your role in the four categories below.

18
22

 

Step 3 of 3

How much should you be paid?

View the Cost of Living in Major Cities

Skills associated with Merchant Chargeback Analyst: Transaction Analysis, Banking Software, Fraud Analytics

Recently searched related titles: Junior Sales Coordinator, Art Department Assistant, Biomedical Technician Apprentice

Jobs with a similar salary range to Merchant Chargeback Analyst : Chargeback Analyst, Chargeback Associate

Salary estimation for Merchant Chargeback Analyst at companies like : Butte County Public Health, Conservation Society of America, Ohio DMV

Jobs with a similar salary range to Merchant Chargeback Analyst : On Air Announcer, Technical Apprentice, Refund Analyst

Merchant Chargeback Analyst Salary in United States
Merchant Chargeback Analyst Salary Graph, Regional Distribution and Summary