Customer Service Representative II Salaries in Durham, North Carolina
Alternate Job Titles: Intermediate Level Customer Service Representative, Customer Service Representative II
How much does a Customer Service Representative II in Durham,
NC make? The median annual Customer Service Representative II salary in Durham,
NC is $37,811, as of March 01, 2018, with a range usually between
$33,328-$44,704 not including bonus and benefit information
and other factors that impact base pay. However, the salary for someone with the title Customer Service Representative II may vary depending on a number of factors including industry,
company size, location, years of experience and level of education. Our team of Certified Compensation Professionals has analyzed survey data collected from thousands of HR departments at companies of all sizes and industries to present this range of annual salaries for people with the job title
Customer Service Representative II in Durham, NC.
This chart describes the expected percentage of people who perform the job of Customer Service Representative II in the United States that make less than that annual salary. For example the median expected annual pay for a typical Customer Service Representative II in the United States is $37,811 so 50% of the people who perform the job of Customer Service Representative II in the United States are expected to make less than $37,811.
Source: HR Reported data as of March 01, 2018
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This chart describes the expected percentage of people who perform the job of Customer Service Representative II in Durham, NC that make less than that salary. For example 50% of the people who perform the job of Customer Service Representative II in Durham are expected to make less than the median.
Source: HR Reported data as of March 2018
Responds to customer inquiries by telephone or e-mail to provide non-technical problem resolution. Resolves mostly routine and some non-routine, more complex problems and communicates solution or requested information to the customer. Analyze a customer's service needs and refer to other service or technical departments for follow up as needed. May utilize a customer relationship application or database to record activities and research product information. Requires a high school diploma or its equivalent. Typically reports to Customer Service Manager. Gaining or has attained full proficiency in a specific area of discipline. Works under moderate supervision. Typically requires 1-3 years of related experience. View full job description