eCommerce Customer Service Representative Salary in North Carolina

How much does an eCommerce Customer Service Representative make in North Carolina? The average eCommerce Customer Service Representative salary in North Carolina is $32,572 as of April 27, 2019, but the range typically falls between $27,611 and $38,931. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession. View the Cost of Living in North Carolina

About North Carolina    North Carolina (/ˌkærəˈlaɪnə/ (listen)) is a state in the southeastern region of the United States. It borders South Carolina and Georgia to the south....More

Job Description

Responds to customer web inquires regarding online merchandise or service orders. Assists customers with product selection, answers basic questions, and suggests various product options that are available. Documents customer problems and inputs in ticketing system. Ensures prompt and proper resolution of customer queries by providing additional information or escalating/engaging others in the organization to provide a solution according to defined procedures. May require a bachelor's degree. Typically reports to a supervisor or manager. Works on projects/matters of limited complexity in a support role. Work is closely managed. Typically requires 0-2 years of related experience. (Copyright 2019 Salary.com)

Select a city to view specific salary and bonus information for eCommerce Customer Service Representative

Loading results...
Location Avg. Salary Date Updated
Location Aberdeen, NC Avg. Salary $31,500 Date Updated April 27, 2019
Location Advance, NC Avg. Salary $33,043 Date Updated April 27, 2019
Location Ahoskie, NC Avg. Salary $32,365 Date Updated April 27, 2019
Location Alamance, NC Avg. Salary $32,854 Date Updated April 27, 2019
Location Albemarle, NC Avg. Salary $32,950 Date Updated April 27, 2019
Location Albertson, NC Avg. Salary $31,405 Date Updated April 27, 2019
Location Alexander, NC Avg. Salary $31,777 Date Updated April 27, 2019
Location Alexis, NC Avg. Salary $33,932 Date Updated April 27, 2019
Location Alliance, NC Avg. Salary $31,310 Date Updated April 27, 2019
Location Almond, NC Avg. Salary $31,393 Date Updated April 27, 2019

Career Path for this job

  1. This Job:

    eCommerce Customer Service Representative

    0 - 2 years experience
    Bachelor's Degree

  2. Up a level:

    eCommerce Customer Service Representative Sr.

    2 - 4 years experience
    Bachelor's Degree

Salary for

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

  • Detailed skills and competency reports for specific positions
  • Job and employee pricing reports
  • Compensation data tools, salary structures, surveys and benchmarks.
Learn about CompAnalyst
Job Openings for eCommerce Customer Service Representative in