Contact Center Representative IV - Inbound Salary in Bismarck, North Dakota
Contact Center Representative IV - Inbound Salary in Bismarck, ND
How much does a Contact Center Representative IV - Inbound make in Bismarck, ND? The average Contact Center Representative IV - Inbound salary in Bismarck, ND is $57,647 as of April 24, 2024, but the range typically falls between $49,525 and $67,411. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
| Percentile | Salary | Location | Last Updated |
| 10th Percentile Contact Center Representative IV - Inbound Salary | $42,130 | Bismarck,ND | April 24, 2024 |
| 25th Percentile Contact Center Representative IV - Inbound Salary | $49,525 | Bismarck,ND | April 24, 2024 |
| 50th Percentile Contact Center Representative IV - Inbound Salary | $57,647 | Bismarck,ND | April 24, 2024 |
| 75th Percentile Contact Center Representative IV - Inbound Salary | $67,411 | Bismarck,ND | April 24, 2024 |
| 90th Percentile Contact Center Representative IV - Inbound Salary | $76,300 | Bismarck,ND | April 24, 2024 |
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What skills does a Contact Center Representative IV - Inbound need?
Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Consulting Services: Consulting Services means the provision of expertise or strategic advice that is presented for consideration and decision-making.
Promotion: Developing and implementing promotional activities to attract and increase the awareness of customers in buying products.
Job Description for Contact Center Representative IV - Inbound
Contact Center Representative IV - Inbound answers incoming customer calls inquiring about products with a focus on selling products or services. Performs call logging and routine tasks to fulfill caller requests. Being a Contact Center Representative IV - Inbound answers inquiries regarding the company products, services, delivery, installation, or billing following scripts or standard responses. Enters orders and assists the customer with the purchase by suggesting appropriate products. Additionally, Contact Center Representative IV - Inbound may redirect calls to other teams depending on the nature of the inquiry. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative IV - Inbound independently performs a wide range of complex duties under general guidance from supervisors. Has gained full proficiency in a broad range of activities related to the job. To be a Contact Center Representative IV - Inbound typically requires 5-7 years of related experience. (Copyright 2024 Salary.com)... View full job description
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Career Path for Contact Center Representative IV - Inbound
A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.
For Contact Center Representative IV - Inbound, the upper level is Inbound Contact Center Supervisor and then progresses to Inbound Contact Center Senior Supervisor.
What does a Contact Center Representative IV - Inbound do?
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Contact Center Representative IV - Inbound Pay Difference by Location
Contact Center Representative IV - Inbound salary varies from city to city. Compared with national average salary of Contact Center Representative IV - Inbound, the highest Contact Center Representative IV - Inbound salary is in San Francisco, CA, where the Contact Center Representative IV - Inbound salary is 25.0% above. The lowest Contact Center Representative IV - Inbound salary is in Miami, FL, where the Contact Center Representative IV - Inbound salary is 3.5% lower than national average salary.
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About Bismarck, North Dakota
Similar Jobs to Contact Center Representative IV - Inbound
| Job Title | Experience | EDUCATION | Salary Compared to This Job |
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| Job Title Contact Center Representative I | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
| Job Title Contact Center Representative I - Inbound | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
| Job Title Contact Center Representative II | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
| Job Title Contact Center Representative II - Inbound | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
| Job Title Contact Center Representative III | Experience 3 - 5 | EducationHigh School | Salary Compared to This Job |
Level of Education for Contact Center Representative IV - Inbound
Jobs with different levels of education may pay very differently. Check the Contact Center Representative IV - Inbound salary of your education level.
- Contact Center Representative IV - Inbound Salaries with a High School Diploma or Technical Certificate
- Contact Center Representative IV - Inbound Salaries with an Associate's Degree
- Contact Center Representative IV - Inbound Salaries with a Bachelor's Degree
- Contact Center Representative IV - Inbound Salaries with a Master's Degree or MBA
- Contact Center Representative IV - Inbound Salaries with a JD, MD, PhD or Equivalent
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About Bismarck, North Dakota Bismarck (/ˈbɪzmɑːrk/) is the capital of the U.S. state of North Dakota and the county seat of Burleigh County. It is the second-most populous city i....More
Bismarck, North Dakota area prices were up 0.8% from a year ago View the Cost of Living in Bismarck, North Dakota
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