How much does a Front Desk Manager make in North Dakota? The average Front Desk Manager salary in North Dakota is $51,891 as of February 26, 2024, but the range typically falls between $44,793 and $59,918. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Front Desk Manager Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Front Desk Manager Salary $38,329 ND February 26, 2024
25th Percentile Front Desk Manager Salary $44,793 ND February 26, 2024
50th Percentile Front Desk Manager Salary $51,891 ND February 26, 2024
75th Percentile Front Desk Manager Salary $59,918 ND February 26, 2024
90th Percentile Front Desk Manager Salary $67,226 ND February 26, 2024
25% $44,793 10% $38,329 90% $67,226 75% $59,918 $51,891 50%(Median) Didn’t find job title? Click
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What skills does a Front Desk Manager need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.

2.

Front Office Operations: The primary functions of the front office include reservations, checking in and out, the handling of financial transactions (such as settling accounts or providing currency exchange), fielding customer enquiries, arranging guest services, and more

3.

Microsoft Office: Microsoft Office is a suite of desktop productivity applications that is designed by Microsoft for business use. You can create documents containing text and images, work with data in spreadsheets and databases, create presentations and posters.

Customer Service 7.3%
Front Office Operations 1.73%
Microsoft Office 1.05%
Others 89.92%

Job Description for Front Desk Manager

Front Desk Manager manages front desk staff and ensures quality customer service. Oversees the daily service operations for hotel rooms and the execution of contracts, deposits, and billing. Being a Front Desk Manager ensures check-in, check-out, and billing processes are performed competently and in accordance with organizational policies and procedures. Responds to and resolves guest complaints and concerns. Additionally, Front Desk Manager requires an associate degree or equivalent. Typically reports to a hotel manager. The Front Desk Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Front Desk Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)... View full job description

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Job Openings for Front Desk Manager in North Dakota

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Location Avg. Salary Date Updated
Location Mandan, ND Avg. Salary $52,756 Date Updated February 26, 2024
Location West Fargo, ND Avg. Salary $50,703 Date Updated February 26, 2024
Location Abercrombie, ND Avg. Salary $49,892 Date Updated February 26, 2024
Location Absaraka, ND Avg. Salary $49,892 Date Updated February 26, 2024
Location Adams, ND Avg. Salary $47,725 Date Updated February 26, 2024
Location Agate, ND Avg. Salary $49,835 Date Updated February 26, 2024
Location Alamo, ND Avg. Salary $51,945 Date Updated February 26, 2024
Location Alexander, ND Avg. Salary $51,945 Date Updated February 26, 2024
Location Almont, ND Avg. Salary $51,945 Date Updated February 26, 2024
Location Alsen, ND Avg. Salary $47,725 Date Updated February 26, 2024
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Front Desk Manager Salary in North Dakota
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