How much does a Contact Center Representative I make in New Hampshire? The average Contact Center Representative I salary in New Hampshire is $39,388 as of April 24, 2024, but the range typically falls between $34,957 and $47,216. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile Contact Center Representative I Salary | $30,923 | NH | April 24, 2024 |
25th Percentile Contact Center Representative I Salary | $34,957 | NH | April 24, 2024 |
50th Percentile Contact Center Representative I Salary | $39,388 | NH | April 24, 2024 |
75th Percentile Contact Center Representative I Salary | $47,216 | NH | April 24, 2024 |
90th Percentile Contact Center Representative I Salary | $54,343 | NH | April 24, 2024 |
Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Telemarketing: Telemarketing (sometimes known as inside sales, or telesales in the UK and Ireland) is a method of direct marketing in which a salesperson solicits prospective customers to buy products or services, either over the phone or through a subsequent face to face or Web conferencing appointment scheduled during the call. Telemarketing can also include recorded sales pitches programmed to be played over the phone via automatic dialing. Telemarketing is defined as contacting, qualifying, and canvassing prospective customers using telecommunications devices such as telephone, fax, and internet. It does not include direct mail marketing.
Back Office: The back office is the administration and support personnel who are not client-facing. Back-office personnel provide essential functions to the business.
Contact Center Representative I makes and receives calls primarily focused on selling and promoting products or services. Responds to customer inquiries using standard scripts, dialogues, or talking points. Being a Contact Center Representative I processes routine requests for information or services and transfers complex requests to support teams. Obtains new orders and closes pending sales for products or services. Additionally, Contact Center Representative I identifies opportunities to upsell additional products and tracks prospect interactions in the system. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative I works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)... View full job description
See user submitted job responsibilities for Contact Center Representative I.
Salary.com job board provides millions of Contact Center Representative I information for you to search for. Click on search button below to see Contact Center Representative I job openings or enter a new job title here.
Location | Avg. Salary | Date Updated |
---|---|---|
Location Bedford, NH | Avg. Salary $39,659 | Date Updated April 24, 2024 |
Location Derry, NH | Avg. Salary $40,782 | Date Updated April 24, 2024 |
Location Merrimack, NH | Avg. Salary $41,982 | Date Updated April 24, 2024 |
Location Salem, NH | Avg. Salary $41,363 | Date Updated April 24, 2024 |
Location Acworth, NH | Avg. Salary $39,581 | Date Updated April 24, 2024 |
Location Alstead, NH | Avg. Salary $39,581 | Date Updated April 24, 2024 |
Location Alton, NH | Avg. Salary $39,736 | Date Updated April 24, 2024 |
Location Alton Bay, NH | Avg. Salary $39,736 | Date Updated April 24, 2024 |
Location Amherst, NH | Avg. Salary $41,982 | Date Updated April 24, 2024 |
Location Andover, NH | Avg. Salary $39,814 | Date Updated April 24, 2024 |
A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.
For Contact Center Representative I, the upper level is Contact Center Representative II and then progresses to Contact Center Supervisor.
Salary.com's CompAnalyst platform offers:
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Contact Center Director | Experience | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Representative I - Inbound | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Representative I - Outbound | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Representative II | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
Jobs with different levels of education may pay very differently. Check the Contact Center Representative I salary of your education level.
Contact Center Representative I salary varies from country to country. There are several factors that mainly impact the Contact Center Representative I salary, including cost of living, economic conditions, market rates and legal differences. Click below to Contact Center Representative I salary of the other country.
A job category is a classification or grouping of job positions that share similar characteristics, functions, or industries. Contact Center Representative I salary varies from category to category. Click below to see Contact Center Representative I salary in different categories.
About New Hampshire New Hampshire is part of the six-state New England region. It is bounded by Quebec, Canada, to the north and northwest; Maine and the Atlantic Ocean t....More
Skills associated with Contact Center Representative I: Needs Based Selling, Ticketing/Tracking, Customer Relationship Management (CRM) software, Business Development ...More
Recently searched related titles: Call Center Coordinator
Salary estimation for Contact Center Representative I at companies like : 73 N 14 Holding LLC, Ramboll AG, Shc
Jobs with a similar salary range to Contact Center Representative I : Cafeteria Monitor, Contact Center Associate, Feed Truck Driver