How much does an Inbound Contact Center Manager make in Concord, NH? The average Inbound Contact Center Manager salary in Concord, NH is $96,560 as of April 24, 2024, but the range typically falls between $83,367 and $112,642. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Percentile | Salary | Location | Last Updated |
10th Percentile Inbound Contact Center Manager Salary | $71,354 | Concord,NH | April 24, 2024 |
25th Percentile Inbound Contact Center Manager Salary | $83,367 | Concord,NH | April 24, 2024 |
50th Percentile Inbound Contact Center Manager Salary | $96,560 | Concord,NH | April 24, 2024 |
75th Percentile Inbound Contact Center Manager Salary | $112,642 | Concord,NH | April 24, 2024 |
90th Percentile Inbound Contact Center Manager Salary | $127,283 | Concord,NH | April 24, 2024 |
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Inbound Contact Center Manager manages inbound contact center agents and operations focusing on selling products or services. Develops standards and monitors metrics and targets for service volume, sales, and timeliness. Being an Inbound Contact Center Manager implements sales and product training to ensure staff is updated on product and service offerings and standard customer response procedures. Sets and communicates operational policies and procedures. Additionally, Inbound Contact Center Manager may require a bachelor's degree. Typically reports to a director. The Inbound Contact Center Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Inbound Contact Center Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)... View full job description
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Inbound Contact Center Manager salary varies from city to city. Compared with national average salary of Inbound Contact Center Manager, the highest Inbound Contact Center Manager salary is in San Francisco, CA, where the Inbound Contact Center Manager salary is 25.0% above. The lowest Inbound Contact Center Manager salary is in Miami, FL, where the Inbound Contact Center Manager salary is 3.5% lower than national average salary.
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Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Contact Center Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Representative I - Inbound | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Representative II - Inbound | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Representative III - Inbound | Experience 3 - 5 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Senior Manager | Experience | EducationBachelors | Salary Compared to This Job |
Jobs with different levels of education may pay very differently. Check the Inbound Contact Center Manager salary of your education level.
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About Concord, New Hampshire Concord is located at 43°12′24″N 71°32′17″W / 43.20667°N 71.53806°W / 43.20667; -71.53806 (43.2070, −71.5371). According to the United States Censu....More
Concord, New Hampshire area prices were up 1.4% from a year ago View the Cost of Living in Concord, New Hampshire
Inbound Contact Center Manager Salary in popular cities: Manchester, Nashua, Derry
Skills associated with Inbound Contact Center Manager: Customer Support Policies, Standards and Procedures, Inbound Sales Calls, Inquiry Research/Response, Customer Relationship Management (CRM) software ...More
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