How much does an Account Services Representative, Sr. make in New Jersey? The average Account Services Representative, Sr. salary in New Jersey is $52,407 as of February 26, 2024, but the range typically falls between $47,838 and $58,990. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Account Services Representative, Sr. Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Account Services Representative, Sr. Salary $43,679 NJ February 26, 2024
25th Percentile Account Services Representative, Sr. Salary $47,838 NJ February 26, 2024
50th Percentile Account Services Representative, Sr. Salary $52,407 NJ February 26, 2024
75th Percentile Account Services Representative, Sr. Salary $58,990 NJ February 26, 2024
90th Percentile Account Services Representative, Sr. Salary $64,983 NJ February 26, 2024
25% $47,838 10% $43,679 90% $64,983 75% $58,990 $52,407 50%(Median) Didn’t find job title? Click
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What skills does an Account Services Representative, Sr. need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.

2.

KPI: KPI stands for key performance indicator, a quantifiable measure of performance over time for a specific objective.

3.

Sales Presentation: Delivery of a focused talk highlighting the advantages of a product or service intended to interest and persuade someone to purchase that product.

Customer Service 6.47%
KPI 1.87%
Sales Presentation 1.5%
Others 90.16%

Job Description for Account Services Representative, Sr.

Account Services Representative, Sr. provides superior customer service to account holders by responding to questions about their account and processing transactions and fills in as teller as needed. May process account openings, closings, and distributions following standard procedures and regulations. Being an Account Services Representative, Sr. resolves customer issues and escalates complex cases to the appropriate bank staff. Knowledgeable about bank products and services. Additionally, Account Services Representative, Sr. identifies cross-selling opportunities as appropriate, and may refer customers to other bank resources. Requires a high school diploma or equivalent. Typically reports to a manager. The Account Services Representative, Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be an Account Services Representative, Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)... View full job description

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Job Openings for Account Services Representative, Sr. in New Jersey

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Location Avg. Salary Date Updated
Location Bayonne, NJ Avg. Salary $53,887 Date Updated February 26, 2024
Location Bergenfield, NJ Avg. Salary $54,839 Date Updated February 26, 2024
Location Bloomfield, NJ Avg. Salary $54,887 Date Updated February 26, 2024
Location East Brunswick, NJ Avg. Salary $53,821 Date Updated February 26, 2024
Location Hoboken, NJ Avg. Salary $55,934 Date Updated February 26, 2024
Location Irvington, NJ Avg. Salary $53,887 Date Updated February 26, 2024
Location Lakewood, NJ Avg. Salary $53,121 Date Updated February 26, 2024
Location Middlesex, NJ Avg. Salary $53,411 Date Updated February 26, 2024
Location Passaic, NJ Avg. Salary $54,887 Date Updated February 26, 2024
Location Union, NJ Avg. Salary $53,887 Date Updated February 26, 2024

Career Path for Account Services Representative, Sr.

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Account Services Representative, Sr., the first career path typically progresses to Personal Banking Manager.

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Account Services Representative, Sr. Salary in New Jersey
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