E-commerce Customer Service Representative Sr. Salary in New Jersey

How much does an E-commerce Customer Service Representative Sr. make in New Jersey? The average E-commerce Customer Service Representative Sr. salary in New Jersey is $41,808 as of October 30, 2019, but the range typically falls between $39,056 and $46,148. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession. View the Cost of Living in New Jersey

About New Jersey    New Jersey is bordered on the north and northeast by New York (parts of which are across the Hudson River, Upper New York Bay, the Kill Van Kull, Newa....More

Job Description

Responds to customer web inquires regarding online merchandise or service orders. Assists customers with product selection, answers basic questions, and suggests various product options that are available. Documents customer problems and inputs in ticketing system. Ensures prompt and proper resolution of customer queries by providing additional information or escalating/engaging others in the organization to provide a solution according to defined procedures. May be assigned more complex or sensitive customer problems to resolve. Requires a bachelor's degree. Typically reports to a supervisor or manager. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. Typically requires 2 to 4 years of related experience. (Copyright 2019 Salary.com)

Select a city to view specific salary and bonus information for E-commerce Customer Service Representative Sr.

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Location Avg. Salary Date Updated
Location Absecon, NJ Avg. Salary $39,943 Date Updated October 30, 2019
Location Adelphia, NJ Avg. Salary $42,456 Date Updated October 30, 2019
Location Allamuchy, NJ Avg. Salary $42,138 Date Updated October 30, 2019
Location Allendale, NJ Avg. Salary $42,832 Date Updated October 30, 2019
Location Allenhurst, NJ Avg. Salary $42,557 Date Updated October 30, 2019
Location Allentown, NJ Avg. Salary $41,941 Date Updated October 30, 2019
Location Allenwood, NJ Avg. Salary $42,502 Date Updated October 30, 2019
Location Alloway, NJ Avg. Salary $39,575 Date Updated October 30, 2019
Location Alpine, NJ Avg. Salary $42,795 Date Updated October 30, 2019
Location Andover, NJ Avg. Salary $42,420 Date Updated October 30, 2019

Career Path for this job

  1. Down a level:

    E-commerce Customer Service Representative

    0 - 2 years experience
    Bachelor's Degree

  2. This Job:

    E-commerce Customer Service Representative Sr.

    2 - 4 years experience
    Bachelor's Degree

  3. Up a level:

    E-commerce Customer Support Manager

    5 + years experience
    Bachelor's Degree

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