How much does a Technical Support Analyst II make in New Mexico? The average Technical Support Analyst II salary in New Mexico is $79,228 as of March 26, 2024, but the range typically falls between $71,851 and $89,217. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile Technical Support Analyst II Salary | $65,135 | NM | March 26, 2024 |
25th Percentile Technical Support Analyst II Salary | $71,851 | NM | March 26, 2024 |
50th Percentile Technical Support Analyst II Salary | $79,228 | NM | March 26, 2024 |
75th Percentile Technical Support Analyst II Salary | $89,217 | NM | March 26, 2024 |
90th Percentile Technical Support Analyst II Salary | $98,311 | NM | March 26, 2024 |
Wm Bolthouse Farms Inc - Bakersfield, CA
Qualitest - Burlingame, CA
IT ERP Administrator (Business Systems Analyst II)
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Technical Support Analyst Tier-2
SRI Tech Solutions Inc. - Everett, WA
Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Troubleshooting: Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms. Determining the most likely cause is a process of elimination—eliminating potential causes of a problem. Finally, troubleshooting requires confirmation that the solution restores the product or process to its working state. In general, troubleshooting is the identification or diagnosis of "trouble" in the management flow of a system caused by a failure of some kind. The problem is initially described as symptoms of malfunction, and troubleshooting is the process of determining and remedying the causes of these symptoms. A system can be described in terms of its expected, desired or intended behavior (usually, for artificial systems, its purpose). Events or inputs to the system are expected to generate specific results or outputs. (For example, selecting the "print" option from various computer applications is intended to result in a hardcopy emerging from some specific device). Any unexpected or undesirable behavior is a symptom. Troubleshooting is the process of isolating the specific cause or causes of the symptom. Frequently the symptom is a failure of the product or process to produce any results. (Nothing was printed, for example). Corrective action can then be taken to prevent further failures of a similar kind.
Customer Support: Customer support is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. Regarding technology products such as mobile phones, televisions, computers, software products or other electronic or mechanical goods, it is termed technical support. Customer support is considered as one of the main data channels for customer satisfaction research and a way to increase customer retention.
Computer Systems: A computer system is a set of integrated devices that input, output, process, and store data and information. Computer systems are currently built around at least one digital processing device.
Technical Support Analyst II provides technical support to system users within an organization. Evaluates user needs, defines technical problems, and works with engineering/development staff to determine solutions. Being a Technical Support Analyst II assists users in implementing solutions. Performs ongoing activities to maintain and enhance overall system performance. Additionally, Technical Support Analyst II typically requires a bachelor's degree. Typically reports to a project leader or manager. The Technical Support Analyst II occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Technical Support Analyst II typically requires 2-4 years of related experience. (Copyright 2024 Salary.com)... View full job description
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Location | Avg. Salary | Date Updated |
---|---|---|
Location Sunland Park, NM | Avg. Salary $74,846 | Date Updated March 26, 2024 |
Location Abiquiu, NM | Avg. Salary $79,916 | Date Updated March 26, 2024 |
Location Alamogordo, NM | Avg. Salary $76,650 | Date Updated March 26, 2024 |
Location Albuquerque, NM | Avg. Salary $80,775 | Date Updated March 26, 2024 |
Location Alcalde, NM | Avg. Salary $79,916 | Date Updated March 26, 2024 |
Location Algodones, NM | Avg. Salary $79,744 | Date Updated March 26, 2024 |
Location Alto, NM | Avg. Salary $75,361 | Date Updated March 26, 2024 |
Location Amalia, NM | Avg. Salary $79,916 | Date Updated March 26, 2024 |
Location Amistad, NM | Avg. Salary $77,424 | Date Updated March 26, 2024 |
Location Angel Fire, NM | Avg. Salary $79,916 | Date Updated March 26, 2024 |
A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.
For Technical Support Analyst II, the upper level is Technical Support Analyst III and then progresses to Technical Support Manager.
Salary.com's CompAnalyst platform offers:
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Technical Customer Support Representative I | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
Job Title Technical Customer Support Representative II | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
Job Title Technical Customer Support Specialist I | Experience 0 - 2 | EducationBachelors | Salary Compared to This Job |
Job Title Technical Customer Support Specialist II | Experience 2 - 4 | EducationBachelors | Salary Compared to This Job |
Job Title Technical Customer Support Specialist III | Experience 4 - 7 | EducationBachelors | Salary Compared to This Job |
Jobs with different levels of education may pay very differently. Check the Technical Support Analyst II salary of your education level.
Technical Support Analyst II salary varies from country to country. There are several factors that mainly impact the Technical Support Analyst II salary, including cost of living, economic conditions, market rates and legal differences. Click below to Technical Support Analyst II salary of the other country.
A job category is a classification or grouping of job positions that share similar characteristics, functions, or industries. Technical Support Analyst II salary varies from category to category. Click below to see Technical Support Analyst II salary in different categories.
About New Mexico New Mexico (Spanish: Nuevo México Spanish pronunciation: [ˈnweβo ˈmexiko] (listen), Navajo: Yootó Hahoodzo pronounced [jòːtxó xɑ̀xʷòːtsò]) is a state ....More
Skills associated with Technical Support Analyst II: Problem Analysis, Software Troubleshooting, Customer Support, Remote Support Software ...More
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