eCommerce Customer Service Representative Salary in New York

How much does an eCommerce Customer Service Representative make in New York? The average eCommerce Customer Service Representative salary in New York is $36,071 as of April 27, 2019, but the range typically falls between $30,577 and $43,114. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession. View the Cost of Living in New York

About New York    New York is a state in the Northeastern United States. New York was one of the original thirteen colonies that formed the United States. New York cov....More

Job Description

eCommerce Customer Service Representative responds to customer web inquires regarding online merchandise or service orders. Assists customers with product selection, answers basic questions, and suggests various product options that are available. Being an eCommerce Customer Service Representative documents customer problems and inputs in ticketing system. Ensures prompt and proper resolution of customer queries by providing additional information or escalating/engaging others in the organization to provide a solution according to defined procedures. Additionally, eCommerce Customer Service Representative may require a bachelor's degree. Typically reports to a supervisor or manager. The eCommerce Customer Service Representative works on projects/matters of limited complexity in a support role. Work is closely managed. To be an eCommerce Customer Service Representative typically requires 0-2 years of related experience. (Copyright 2019 Salary.com)

Select a city to view specific salary and bonus information for eCommerce Customer Service Representative

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Location Avg. Salary Date Updated
Location Accord, NY Avg. Salary $37,164 Date Updated April 27, 2019
Location Acra, NY Avg. Salary $35,234 Date Updated April 27, 2019
Location Adams, NY Avg. Salary $34,074 Date Updated April 27, 2019
Location Adams Basin, NY Avg. Salary $34,292 Date Updated April 27, 2019
Location Adams Center, NY Avg. Salary $34,074 Date Updated April 27, 2019
Location Addison, NY Avg. Salary $33,167 Date Updated April 27, 2019
Location Adirondack, NY Avg. Salary $34,339 Date Updated April 27, 2019
Location Afton, NY Avg. Salary $33,236 Date Updated April 27, 2019
Location Akron, NY Avg. Salary $33,100 Date Updated April 27, 2019
Location Albany, NY Avg. Salary $35,364 Date Updated April 27, 2019

Career Path for this job

  1. This Job:

    eCommerce Customer Service Representative

    0 - 2 years experience
    Bachelor's Degree

  2. Up a level:

    eCommerce Customer Service Representative Sr.

    2 - 4 years experience
    Bachelor's Degree

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