eCommerce Customer Service Representative Salary in Ohio

How much does an eCommerce Customer Service Representative make in Ohio? The average eCommerce Customer Service Representative salary in Ohio is $33,017 as of April 27, 2019, but the range typically falls between $27,988 and $39,463. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession. View the Cost of Living in Ohio

About Ohio    Ohio /oʊˈhaɪoʊ/ (listen) is a Midwestern state in the Great Lakes region of the United States. Of the fifty states, it is the 34th largest by area, th....More

Job Description

eCommerce Customer Service Representative responds to customer web inquires regarding online merchandise or service orders. Assists customers with product selection, answers basic questions, and suggests various product options that are available. Being an eCommerce Customer Service Representative documents customer problems and inputs in ticketing system. Ensures prompt and proper resolution of customer queries by providing additional information or escalating/engaging others in the organization to provide a solution according to defined procedures. Additionally, eCommerce Customer Service Representative may require a bachelor's degree. Typically reports to a supervisor or manager. The eCommerce Customer Service Representative works on projects/matters of limited complexity in a support role. Work is closely managed. To be an eCommerce Customer Service Representative typically requires 0-2 years of related experience. (Copyright 2019 Salary.com)

Select a city to view specific salary and bonus information for eCommerce Customer Service Representative

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Location Avg. Salary Date Updated
Location Aberdeen, OH Avg. Salary $31,376 Date Updated April 27, 2019
Location Ada, OH Avg. Salary $32,614 Date Updated April 27, 2019
Location Adamsville, OH Avg. Salary $32,396 Date Updated April 27, 2019
Location Addyston, OH Avg. Salary $33,814 Date Updated April 27, 2019
Location Adelphi, OH Avg. Salary $31,915 Date Updated April 27, 2019
Location Adena, OH Avg. Salary $32,829 Date Updated April 27, 2019
Location Akron, OH Avg. Salary $33,212 Date Updated April 27, 2019
Location Albany, OH Avg. Salary $30,871 Date Updated April 27, 2019
Location Alexandria, OH Avg. Salary $33,960 Date Updated April 27, 2019
Location Alger, OH Avg. Salary $32,614 Date Updated April 27, 2019

Career Path for this job

  1. This Job:

    eCommerce Customer Service Representative

    0 - 2 years experience
    Bachelor's Degree

  2. Up a level:

    eCommerce Customer Service Representative Sr.

    2 - 4 years experience
    Bachelor's Degree

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