How much does a Customer Service Trainer II make in Oregon? The average Customer Service Trainer II salary in Oregon is $57,334 as of March 26, 2024, but the range typically falls between $49,557 and $67,775. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile Customer Service Trainer II Salary | $42,478 | OR | March 26, 2024 |
25th Percentile Customer Service Trainer II Salary | $49,557 | OR | March 26, 2024 |
50th Percentile Customer Service Trainer II Salary | $57,334 | OR | March 26, 2024 |
75th Percentile Customer Service Trainer II Salary | $67,775 | OR | March 26, 2024 |
90th Percentile Customer Service Trainer II Salary | $77,282 | OR | March 26, 2024 |
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Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Futures: Futures are derivative financial contracts obligating the buyer to purchase an asset or the seller to sell an asset at a predetermined future date and set price.
Security Policy: A security policy is a document that states in writing how a company plans to protect its physical and information technology (IT) assets.
Customer Service Trainer II delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Being a Customer Service Trainer II leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Instructs staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Trainer II provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. The Customer Service Trainer II occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Customer Service Trainer II typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)... View full job description
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Location | Avg. Salary | Date Updated |
---|---|---|
Location Clackamas, OR | Avg. Salary $58,688 | Date Updated March 26, 2024 |
Location Oregon City, OR | Avg. Salary $58,575 | Date Updated March 26, 2024 |
Location Adams, OR | Avg. Salary $59,365 | Date Updated March 26, 2024 |
Location Adel, OR | Avg. Salary $55,697 | Date Updated March 26, 2024 |
Location Adrian, OR | Avg. Salary $51,634 | Date Updated March 26, 2024 |
Location Agness, OR | Avg. Salary $55,697 | Date Updated March 26, 2024 |
Location Albany, OR | Avg. Salary $56,036 | Date Updated March 26, 2024 |
Location Allegany, OR | Avg. Salary $55,810 | Date Updated March 26, 2024 |
Location Alsea, OR | Avg. Salary $55,866 | Date Updated March 26, 2024 |
Location Alvadore, OR | Avg. Salary $56,487 | Date Updated March 26, 2024 |
A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.
For Customer Service Trainer II, the upper level is Customer Service Trainer III and then progresses to Customer Service Training Supervisor.
Salary.com's CompAnalyst platform offers:
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Customer Service Director | Experience | EducationBachelors | Salary Compared to This Job |
Job Title Customer Service Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
Job Title Customer Service Representative II | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
Job Title Customer Service Representative III | Experience 3 - 5 | EducationHigh School | Salary Compared to This Job |
Job Title Customer Service Representative IV | Experience 5 - 7 | EducationHigh School | Salary Compared to This Job |
Jobs with different levels of education may pay very differently. Check the Customer Service Trainer II salary of your education level.
Customer Service Trainer II salary varies from country to country. There are several factors that mainly impact the Customer Service Trainer II salary, including cost of living, economic conditions, market rates and legal differences. Click below to Customer Service Trainer II salary of the other country.
A job category is a classification or grouping of job positions that share similar characteristics, functions, or industries. Customer Service Trainer II salary varies from category to category. Click below to see Customer Service Trainer II salary in different categories.
About Oregon Oregon (/ˈɒrɪɡən/ (listen) ORR-ih-gən) is a state in the Pacific Northwest region on the West Coast of the United States. The Columbia River delineate....More
Skills associated with Customer Service Trainer II: Customer Complaint Escalation, Customer Service Metrics, Skills Development, Presentation Software ...More
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